Reviews (9,092)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and effective Shopify integration of these apps, noting their straightforward setup and seamless operation. They enhance online store functionality, particularly in managing product feeds and boosting sales through improved visibility on Google Shopping. The user-friendly interface caters to all skill levels, and the responsive customer service helps quickly resolve any issues, supporting business growth.

May 8, 2018

Doesn't work, Shopify at it again with only allowing USD businesses. Probably about time to change platform if this is how they treat long term customers Shopify Customers.

Emer Jones Apparel
Australia
About 15 hours using the app
January 2, 2023

Não consigo vincular minha conta google maelson.tavares@gmail.com com o app do canal de vendas do google pelo shopify

desejodecomprar
Brazil
About 15 hours using the app
Edited January 30, 2021

I am using the currency - Singapore dollar. The Google Channel interface automatically prompts you to select only one country. Thus, in Google Shopping, the feed is available only for one market country, which is extremely inconvenient. Also, after I created a Shopping campaign in my Google Ads account and linked the feed, I couldn't find any products. They simply do not appear as if they are not there. Can this be fixed and how?

Davinci’s Art
Singapore
About 15 hours using the app
Google LLC replied February 1, 2021

Hi there,

Jordan here from Shopify Support. Thank you for taking the time to leave a review of the Google Channel app. Your feedback is greatly appreciated.

At the moment, the Google Channel app is designed for targeting one country at a time. Though, there are a few ways to accomplish this external to the Google Channel app. I will send you an email where we can discuss this further, as well as address your product feed concern for your Google Shopping campaign.

Jordan | Shopify Support

December 13, 2017

Stay away Better to pay for something that works - If you had a google store don't upgrade

Gracehats
United States
About 12 hours using the app
February 22, 2021

i am not able to install on my dashboard anyone available to assist ? when i am trying to add it says there is no page on this address

Luxrym
Canada
About 12 hours using the app
Google LLC replied February 24, 2021

Hey there,

Robyn here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. You feedback is truly appreciated. I'm sorry to hear of the struggles you are facing with the installation of the channel. I'm going to look into this and follow up with you in an email to open up the lines of communication here so I can see if I can help you any further.

Robyn | Shopify

May 15, 2018

Useless. USD only and no way to uninstall it.

Secrets Boutique
United States
About 12 hours using the app
November 1, 2018

I give it a minus 10 not even good enough for a zero!!! It's a destructive app!!! DON'T INSTALL IT! It will ruin your google merchant account and take approved products to disapproved and it will take hours to fix little errors.

Also you don't have access to fix those either... So you're stuck.

STOP NOW! AND GET RID OF THE APP! I'd like to know who created it and if there could be legal action against them for lost income by all of these amazing store owners. I would say that the developer is liable for these financial losses and should be held accountable.

Mind Body Spirit
United States
About 10 hours using the app
August 31, 2022

Seamless workflow my butt. Your integration is horrible. Can’t even fetch images with saying the product failed. 6 hours of my life gone because I thought it was me, but it was always you. Not worth the hassle.

Real Rife Machine
United States
About 9 hours using the app
Google LLC replied September 1, 2022

Hi there,

Charlotte here from Shopify support, thank you for taking the time to install and use Google channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.

Charlotte | Shopify

March 13, 2023

Error this app dosen't work!

Its not connecting to my website. It keeps saying "myshopify.com refused to connect."

Folliana
United Kingdom
About 7 hours using the app
Google LLC replied March 14, 2023

Hi there,
Vance here from Shopify. We appreciate you taking the time to leave feedback for the app. The issue you faced was quickly addressed by developers. I'm sending you an email to open the lines of communication and offer further support.
Vance | Shopify

October 8, 2018

Installed this app, setup everything, but does not sync any products. I have 0 products synced from Shopify to Merchant Center

ExoticPonyMods
Australia
About 7 hours using the app