Reviews (9,518)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend these apps for their user-friendly interface and seamless Shopify integration, ideal for all technical levels. They appreciate the quick setup and efficiency improvements, with features like free listings and direct Google Merchant Center management enhancing business growth. While customer service quality varies, support during setup is often praised. These apps are especially beneficial for beginners aiming to boost their online presence.

October 6, 2018

Hi Mr. CEO, why do you publish an app and close the old one, although you can not use the new one in Europe? Are you crazy?

I like Shopify very much. But that's complete bullshit.

Thanks for nothing.

Oh Yeah! Clothing
Germany
About 4 hours using the app
September 18, 2018

It broke my Google Shopping experience.

We are forced to upgrade, then it goes ahead and doesn't work.

As I use a multi-client Google Merchant Centre this app isn't supported, even though the old one was.

I'm literally at a loss as to how this could have happened. At the very least you'd think they'd include the same functionality as the old app.

Essential Wellness
United Kingdom
About 4 hours using the app
October 5, 2018

This app deleted my product feeds on Google and that took hours to complete. I wouldn't download this app.

LAVISH
United States
About 4 hours using the app
July 22, 2020

This app is not very good. It uploads all my products without letting me know what fields are required and then makes the account suspended for incorrect info. What

Wouldn't it be better to:
1. Display what is incorrect
2. Do not let incorrect info get submitted
3. Once corrected, allow for submission.
4. Avoid unnecessary account suspensions and friction..

Current state:
1. Upload, incorrect, ...

QDM
United States
About 4 hours using the app
Google LLC replied August 27, 2020

Hey there,

Claire here from Shopify. Thank you for taking the time to share your review with us. Our team are consistently working to improve the app and add functionality to ...

January 6, 2023

Sadly the app does not work properly, First my account got suspended and now the app is not working at all and I cant even open it.

Otive
United States
About 4 hours using the app
Google LLC replied January 11, 2023

Hi there,

Brett here from Shopify, thank you for taking the time to review the Google sales channel app. I'd like to open a dialogue between yourself and our specialized ...

October 8, 2020

This is too bad to use at all. My product cannot be approved,My product does not have any violations, it is difficult to pass the review

Sammy
China
About 4 hours using the app
Google LLC replied October 9, 2020

Hey there,

Robyn from Shopify Support here. Thank you for taking the time to share your thoughts with us about the Google Channel. I'm sorry to hear of the struggles you had ...

October 11, 2018

I can see every store is having the same issue, I have uninstalled the old app but the new one isn't working.. great move Google... Get this fixed ASAP and stop costing us sales!

Acai Activewear
United Kingdom
About 4 hours using the app
March 4, 2021

it wont allow me to confirm my last 2 on my checklist & i have everything in place, so i cant rate until this is fixed

Head 2 $tore, LLC
United States
About 3 hours using the app
Google LLC replied March 17, 2021

Hey there!

Claire here from Shopify Support. Thank you so much for taking the time to leave us a review. I'm really sorry to hear of the struggles you were facing.

I would ...

July 23, 2024

There is no option for Croatia country. Why is that?

MOBILFOX CROATIA
Hungary
25 minutes using the app
Google LLC replied July 25, 2024

Hi, I'm sorry you were not happy with the app missing Croatia as a selection. Unfortunately the app only supports countries that Google Merchant Center supports ads for, and ...

December 5, 2017

Worst app ever. Installed it and instantly got suspended from Google Shopping Merchant account. DO NOT INSTALL THIS APP unless you are 100% sure you have everything as per Google's policies setup.

Doggyjackets
Australia
About 2 hours using the app