Reviews (8,995)

Overall rating
4.6
Counts per rating level
  • 71% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and seamless integration with Shopify, noting the straightforward installation and user-friendly interface. They commend the responsive and helpful customer service and describe the apps as game-changers that significantly enhance business operations. The tools and insights provided are particularly valued for expanding reach and driving sales, making these apps highly regarded for boosting online presence and business growth.

March 28, 2018

WOW what a disaster of an app... I made the mistake of uninstalling the old app because I wasn't using it and now that I'm ready to tackle Google Shopping again this is what we have available? I'm in Australia so of course, can't use it because of the $USD requirement. My opinion is that Shopify did this on purpose so that we have to use the paid apps.

Cat Lovers Australia
Australia
About 1 hour using the app
May 17, 2018

USD only, useless, why even bother releasing it?

Sands Made
Australia
39 minutes using the app
Edited November 11, 2019

Its my first time to use it, so i hope it will be the best app to use,I use google to search for other stuff its the best way so i feel the google shopping will be the best

PETS ACCESSORIES
United Kingdom
29 minutes using the app
Google LLC replied November 15, 2019

Thank you for sharing this review on the Google Shopping app. If you need a hand getting this app set up, please follow these steps: http://bit.ly/2OfKcbt. In the meantime though, I'm going to follow up with you via email in case you have any specific questions or concerns that I can assist with. I look forward to speaking with you in more detail about this! - Rae, Shopify Support

January 18, 2018

Why is it only available for shops selling in USD?

Legend Age Lipsticks
Singapore
29 minutes using the app
July 11, 2023

Utterly terrible and simply unable to setup. The App is asking us to add a refund policy when there is one already. Google support offer no help and Shopify can't help ether, Uninstalled.

StreamZ (USA)
United Kingdom
27 minutes using the app
Google LLC replied July 12, 2023

Hello there and thank you for the feedback. We apologize for any frustrations you encountered while onboarding. We do require all merchants have their policies (Shipping, Return, Refund) populated within the "Policies" page in Shopify Settings (https://help.shopify.com/en/manual/checkout-settings/refund-privacy-tos). We will reach out directly to get more details and see if we can unblock you.

August 9, 2022

It's still crazy that an application developed by Shopify does not work. I installed this application and when connecting my Google account I got an error: Error 400: invalid_request

Homiqa
France
20 minutes using the app
Google LLC replied August 10, 2022

Hi there,

Nate here from Shopify. Thank you for sharing your feedback regarding your experience with the Google channel app. We definitely want to make sure that you get the support you need regarding the issues you are facing with getting the channel installed. I'll be sending an email out to open up the lines of communication and help where I can.

Nate | Shopify

March 13, 2023

As many Shopify merchants already mentioned, the app doesn't connect to my website. It keeps saying "myshopify.com refused to connect."

Klora.fun
United States
20 minutes using the app
Google LLC replied March 14, 2023

Hi there,
Vance here from Shopify. We appreciate you taking the time to leave feedback for the app. The issue you faced was quickly addressed by developers. I'm sending you an email to open the lines of communication and offer further support.
Vance | Shopify

June 19, 2018

App is useless. There is no way to bulk edit the google shopping fields. When you export products, the google shopping info is not included and when you import the csv, the google shopping data does not upload. I notified Shopify of this back in April and still no resolution. When you have 1000's of products, manually adding the google shopping data would take weeks. Shopify needs to remove this app until they have it fixed.

Inkopious
United States
18 minutes using the app
October 8, 2018

Garbage x1000. Why the heck they ask to uninstall it after I installed it? Tabarnak!

Filaments 3D Québec - Filaments premium pour impression 3D PLA ABS PETG
Canada
18 minutes using the app
June 15, 2023

Can;t even log in after installing the thing. Can't use it AT ALL.

This app has reached its sign-in rate limit for now.

Google limits how quickly an app can get new users. You can try signing in again later, or ask the developer (merchant-marketing@shopify.com) to increase this app's sign-in rate limit.

DrawnBy:
Singapore
17 minutes using the app
Google LLC replied June 16, 2023

Hi there! This should be resolved but I will reach out to you directly to ensure you're unblocked. Thanks for the feedback.