Reviews (9,485)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend these apps for their user-friendly interface and seamless Shopify integration, ideal for all technical levels. They appreciate the quick setup and efficiency improvements, with features like free listings and direct Google Merchant Center management enhancing business growth. While customer service quality varies, support during setup is often praised. These apps are especially beneficial for beginners aiming to boost their online presence.

December 5, 2017

Worst app ever. Installed it and instantly got suspended from Google Shopping Merchant account. DO NOT INSTALL THIS APP unless you are 100% sure you have everything as per Google's policies setup.

Doggyjackets
Australia
About 2 hours using the app
December 29, 2017

Cannot use with EUR. USD only.

Board Gamer Store
Ireland
About 2 hours using the app
Edited November 25, 2018

........terrible app. Couldn't even get past the first page. I dont usually review apps but my god this one was terrible.

Shoot, Santa Shoot!
Canada
About 1 hour using the app
January 11, 2024

thanks

DS maa durga store
India
About 1 hour using the app
March 28, 2018

WOW what a disaster of an app... I made the mistake of uninstalling the old app because I wasn't using it and now that I'm ready to tackle Google Shopping again this is what we have available? I'm in Australia so of course, can't use it because of the $USD requirement. My opinion is that Shopify did this on purpose so that we have to use the paid apps.

Cat Lovers Australia
Australia
About 1 hour using the app
May 17, 2018

USD only, useless, why even bother releasing it?

Sands Made
Australia
39 minutes using the app
Edited November 11, 2019

Its my first time to use it, so i hope it will be the best app to use,I use google to search for other stuff its the best way so i feel the google shopping will be the best

PETS ACCESSORIES
United Kingdom
29 minutes using the app
Google LLC replied November 15, 2019

Thank you for sharing this review on the Google Shopping app. If you need a hand getting this app set up, please follow these steps: http://bit.ly/2OfKcbt. In the meantime though, I'm going to follow up with you via email in case you have any specific questions or concerns that I can assist with. I look forward to speaking with you in more detail about this! - Rae, Shopify Support

January 18, 2018

Why is it only available for shops selling in USD?

Legend Age Lipsticks
Singapore
29 minutes using the app
July 11, 2023

Utterly terrible and simply unable to setup. The App is asking us to add a refund policy when there is one already. Google support offer no help and Shopify can't help ether, Uninstalled.

StreamZ (USA)
United Kingdom
27 minutes using the app
Google LLC replied July 12, 2023

Hello there and thank you for the feedback. We apologize for any frustrations you encountered while onboarding. We do require all merchants have their policies (Shipping, Return, Refund) populated within the "Policies" page in Shopify Settings (https://help.shopify.com/en/manual/checkout-settings/refund-privacy-tos). We will reach out directly to get more details and see if we can unblock you.

August 9, 2022

It's still crazy that an application developed by Shopify does not work. I installed this application and when connecting my Google account I got an error: Error 400: invalid_request

Homiqa
France
20 minutes using the app
Google LLC replied August 10, 2022

Hi there,

Nate here from Shopify. Thank you for sharing your feedback regarding your experience with the Google channel app. We definitely want to make sure that you get the support you need regarding the issues you are facing with getting the channel installed. I'll be sending an email out to open up the lines of communication and help where I can.

Nate | Shopify