Reviews (9,088)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and effective Shopify integration of these apps, noting their straightforward setup and seamless operation. They enhance online store functionality, particularly in managing product feeds and boosting sales through improved visibility on Google Shopping. The user-friendly interface caters to all skill levels, and the responsive customer service helps quickly resolve any issues, supporting business growth.

June 15, 2023

Can;t even log in after installing the thing. Can't use it AT ALL.

This app has reached its sign-in rate limit for now.

Google limits how quickly an app can get new users. You can try signing in again later, or ask the developer (merchant-marketing@shopify.com) to increase this app's sign-in rate limit.

DrawnBy:
Singapore
17 minutes using the app
Google LLC replied June 16, 2023

Hi there! This should be resolved but I will reach out to you directly to ensure you're unblocked. Thanks for the feedback.

January 23, 2018

Just awful. The old app worked just fine. Now I get all kids of errors and restrictions in the name of making things "easier". Bring back the old app so I can sell in Canadian currency.

Bethrichards
Canada
17 minutes using the app
February 1, 2023

Wasted so many phone calls. They couldn't keep appointments straight. They couldn't keep straight what website they were calling about and I guess they have to rebook for a new day if its not exactly the topic and website they are calling about. Oh and they won't rebook for you over the phone on the call. You have to then play email tag back and fourth for many more days before they set a time. But don't expect to get anything done when they call again! They spend the first 5 min trying to get off the phone and convince you to rebook because they thought it was for another domain or something else. Wasted so many phone calls and never got anything even started to be set up.
Avoid if you can!

Cowboy Cleaning
Canada
10 minutes using the app
Google LLC replied February 2, 2023

Hey there,
Brett here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear about your experience attempgint to set up phone calls for support. I'm going to follow up with you in an email to open up the lines of communication here and see if we can help address this concern.
Brett | Shopify

Edited June 11, 2020

Estamos revisandola todavia. cuando tengamos la informacion actualizaremos la revision del producto.

1000 Cups Coffee Roastery
Spain
8 minutes using the app
October 11, 2018

NOT working as I uninstalled the previous version, then installed the supposed to be new version... as another reviewer mentioned " It now throws an error on installation, yet Shopify is requiring it's installation by the end of October. Why is this going so badly?"
Not sure what's going on here and I hope they fix it soon. :-(

Bonny Bubbles
United States
6 minutes using the app
March 21, 2019

New version is NOT syncing my products even though it is configured according to all requirements!:(( Please fix the problem.

Vinsiena Designs
United States
4 minutes using the app
Google LLC replied April 12, 2019

Thank you for sharing your experience with us, we value your feedback and appreciate you taking the time to share it with us here so that we can continue to improve.
I’ve followed up with you via email so that we can discuss this further and I can share your feedback to our development team. Hope to hear from you soon! - Emma, Shopify Support

October 11, 2018

Why did shopify send us email to update this app? It does not work.

Shopify please fix this so you don't lose your credibility.

VENEDAN
United States
1 minute using the app
August 9, 2024

Exotix Card
United States
About 1 year using the app
Google LLC replied August 14, 2024

Hi, thanks for your review. If you have any additional information, we might be able to help you. Get in touch through the Get Support link. Everything actually looks great on your account right now and the app is doing a great job syncing your products to Merchant Center, so I'm curious how we can assist.

March 3, 2024

SomeThings CIRCLE
Hong Kong SAR
6 months using the app
February 21, 2024

EM business
United States
3 months using the app