Reviews (9,093)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the ease of use and effective Shopify integration of these apps, noting their straightforward setup and seamless operation. They enhance online store functionality, particularly in managing product feeds and boosting sales through improved visibility on Google Shopping. The user-friendly interface caters to all skill levels, and the responsive customer service helps quickly resolve any issues, supporting business growth.
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I've just signed up so I'll let you know when I get going. Looking forward to trialling it though.
Hi there! My name is Jonathan and I'm a member of Shopify's support team. Thank you so much for leaving us a review! We love hearing from our merchants.
I'm glad to hear that you've decided to use the Google Shopping app to further your business! It's a fantastic marketing tool. I'm going to send you an e-mail to see if you have any questions now that you've had it installed for a few weeks, so be on the lookout for the message!
I look forward to speaking with you,
Jonathan E. | Shopify Support Guru
It kinda does the thing, but has some issues: 1) It uses UA instead of GA4. 2) When using UA, you are prompted to migrate to GA4 3) If you do it, many important Goole Ads conversions stop working, because they depend on UA at the moment. So Google is basically guiding you to break their own product atm.
Just starting my business and want to use this app to make more sales.
Hey there!
Amy here from Shopify, thanks for leaving us a review! I would love to hear how things are going and see if you have any questions about Google Shopping. I'm going to send you an email to open up that communication!
Amy l Shopify
I do not really understand what I am doing here. I just want to use Shopify as my new homepage and sales store.
Hey there,
Kevin here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I understand the struggles you are currently running into which is normal with any new platform. I will follow up with you in an email to open up the lines of communication to hopefully guide you to where you need to be.
Kevin | Shopify
It's often quite complicated to fix the reasons for why my products weren't added to the Google Shopping channel. For instance, I have my shipping rates set by an app on Shopify but Google Shopping does not pick up those rates and considers my products ineligible. Apart from that, it's a great app.
Hey there,
Claire here from Shopify. Thank you for taking the time to share your feedback with us. I am sorry to hear of the troubles you were facing with set up. Our team are consistently working to improve the app and add functionality to suit our Merchants needs. I'm going to follow up with you with an email to open up the lines of communication here so I can provide your feedback to my team.
Claire l Shopify
I am not sure what to say but my business is not doing well . I am not selling products and I am ready to close it ..
Ajuda muito na divulgação , mas e dificil entender o que se pede quando precisa configurar, e recusa muitos produto
Hello and thank you for your review and feedback. We will reach out directly to see if we can be of assistance in getting all your products to properly show.
I used this app to extend my audience. Google enlarges the number of people who see my product. I had a great deal of trouble getting Google to certify my address. I finally put my mothers address in and Google immediately certified it. Since that everything has gone smoothly.
Hey there,
John here from Shopify. Thank you for taking the time to share your review of the Google Channel with us.
I'm going to follow up with you in an email to open up the lines of communication here so I can see if I can help you any further with getting the app set up and working for your store.
John l Shopify
I am trying to set it up, but it is asking for a review therefore i need to write this to try and install the app.
Hey there! Nick here from Shopify Support. Thank you so much for taking the time to leave us a review. I am not sure which stage you're at setting up the app, but I will take some time to look at your account and follow up with you via email.
Nick - Shopify Support
just started, need app to help me in ads campaign and boost my website and sell more . appreciate your offer
Hi there, thanks for leaving your review! My name is Jonathan and I'm a member of Shopify's support team. We really appreciate hearing from our merchants!
I'm going to shoot you an e-mail with some helpful information about setting up Smart Shopping campaigns and how to optimize your store to see more traffic. Look out for that message!
Jonathan E. | Shopify Support Guru