Reviews (9,095)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and effective Shopify integration of these apps, noting their straightforward setup and seamless operation. They enhance online store functionality, particularly in managing product feeds and boosting sales through improved visibility on Google Shopping. The user-friendly interface caters to all skill levels, and the responsive customer service helps quickly resolve any issues, supporting business growth.

April 27, 2020

Easy to install, can’t make much comments as I’ve only just downloaded it. Will comment again within a few weeks.

East Dulwich Medical Supplies
United Kingdom
11 months using the app
Google LLC replied April 30, 2020

Hi there, I'm Jonathan and I'm a member of Shopify's support team!

Thanks for downloading the app, it's a great way to market your business. I'm going to follow up with you and see if you need any help setting it up! Look out for that message.

Talk soon,

Jonathan E. | Shopify Support Guru

December 8, 2020

I don't have any reviews yet. when I see the results I will comeback to write my review, but I heard good things about Google

7GiftsBoutique
United States
10 months using the app
Google LLC replied December 9, 2020

Hey there,

Charlotte here from Shopify Support. Thank you for taking the time to share your review of the Google Channel with us. I hope you enjoy using the channel on your shop! If you ever need any support with setting up or optimizing your products with Google, you can always click the "Get Support" button found in the top right hand corner of channel.

For now, I'm going to follow up with you in an email, to open up the lines of communication here. That way I can see if I can help you any further with getting the channel set up and working on your store.

Best,
Charlotte | Shopify

August 23, 2020

I found this app to be very easy to install and I am very excited about this. I hope it works well from here.
Thank you

Stacey Allens
United States
10 months using the app
Google LLC replied September 9, 2020

Hey there,

Claire here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. I'm going to follow up with you in an email to open up the lines of communication here so I can see if I can help you any further with getting the app set up and working for your store.

Claire l Shopify

January 20, 2021

This app is good but not consistent enough for me to continue with if not bringing enough traffic. It seems to work well for a while then drops off. As a new starter even on a low budget it's taking all my profit not sure how long I can preserver.

Special Personalised Gifts
United Kingdom
10 months using the app
Google LLC replied January 22, 2021

Hey there,

Robyn here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. It is truly appreciated and we value all feedback. I'm going to look further into your store and follow up with you in an email to open up the lines of communication here. Hopefully we can find a way to increase the traffic that the channel is driving to the store.

Robyn | Shopify

Edited May 9, 2020

PALKO JEWELLERY DESIGN
It took me a year of trying ... coming back to it over and over again. FINALLY, for whatever reason, as I really didn't do anything different, my site was compliant. I was able to move along and get things hooked up. However, I'm STILL trying to figure out shipping. I'm trying to do automatic but this app doesn't like it apparently. Still don't know for certain if I have it set up right. Waiting to hear back from support.

Palko Jewellery Design
Canada
10 months using the app
Google LLC replied May 21, 2020

Hey there! My name is Jonathan and I'm a member of Shopify's support team.

Thank you for leaving us this feedback! We really appreciate hearing from our merchants. I took a look and saw that you got in touch with our team about the trouble you were having, but I would still like to follow up and see if you have anymore questions!

Keep an eye out for that e-mail! Talk soon,

Jonathan E. | Shopify Support Guru

Edited January 22, 2020

I am a newbie at setting up my business marketing program so I am looking forward to seeing the results from easily setting up my stores Google Shopping experience.

Trump Fighting For America
United States
10 months using the app
Google LLC replied January 30, 2020

Hey there! My name is Jonathan, I'm a member of Shopify's support team.

I'm so glad to hear that you're excited to use the Google Shopping app and start marketing your products across different Google surfaces!

I'm going to follow up with you via e-mail and see if you need any help getting started. Be sure to look out for that message!

I look forward to speaking with you.

Jonathan - Shopify Support

November 13, 2020

its okay. just started to use it . so time will tell. hopefully everything will work out well. so excited

8467 Golf Accessories
United States
10 months using the app
Google LLC replied November 20, 2020

Hi there!

Nidhi here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Love that you are excited to get started with advertising on Google's networks and I'm curious to hear how the channel is working out for you so far! I will be following up with you via email to open up a line of communication and to offer any assistance you might need. Talk soon!

Nidhi | Shopify

January 27, 2021

Just started using it so won't know until it's tested properly - doesn't auto sync shipping settings

Zawadee
United Kingdom
10 months using the app
Google LLC replied January 29, 2021

Hey there,

Kevin here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing with automatic shipping rates. I'm going to look into this and follow up with you in an email to open up the lines of communication here so I can see if I can help you any further.

Kevin | Shopify

Edited December 21, 2020

good apppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppp

Hiplidz.com
United States
10 months using the app
Google LLC replied December 28, 2020

Hey there,

Chelsea here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Glad to hear that you find the app so valuable! I'm going to follow up with you in an email to open up the lines of communication here so I can see if you need any assistance to optimize the app for your store.

Chelsea l Shopify

July 4, 2020

I´m trying to learn to use the app till improve my sale in the shop.
New to this so it takes time.
Improving.

SHOP HvassBo
Sweden
9 months using the app
Google LLC replied July 30, 2020

Hey there!

Amy here from Shopify, thanks for taking the time to leave us a review. I'm going to send you an email to open up the lines of communication. I would love to hear how this has been working for you so far!

Amy l Shopify