Reviews (9,397)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ability to expand reach and increase sales, noting its ease of use and quick setup. It effectively manages and promotes products, even handling large volumes of product feed issues. The app's seamless integration with Shopify and excellent customer support are also highlighted, making it a recommended choice for store owners looking to utilize Google and YouTube for business growth.

July 15, 2020

it was super duper easy to use. I was able to get everything set up in a snap and I encountered no problems along the way.

ThumbThings Finger Puppets - Official Store
United States
Over 2 years using the app
Edited June 7, 2023

Not working in My site because our oficial european currency BGN is not supported from GOOGLE. Bulgaria is in European Union but not for Google.
I can't check the Target country and language options BECAUSE they determine store currency: Bulgarian Lev (BGN)

Liratech.bg
Bulgaria
Over 2 years using the app
Google LLC replied June 7, 2023

Hi there and thank you for the review and feedback! Good news, we took it back to our technical team and we should have BGN enabled within 1-2 business days. You should be unblocked by the end of the week.

September 25, 2021

I spent a year trying to fix this: Account suspended due to policy violation: Misrepresentation error, but every time I ask for re-review Google always sends back requirement. I already fixed those requirements, but Google never said what I have misleading on.

Eden Branch-Your Home & Garden Paradise
United States
Over 2 years using the app
Google LLC replied September 26, 2021

Hi there,

William here from Shopify. The error you mentioned is generated by Google and is not from the Google Channel app itself. While we don't have the ability to change Google's decision we're happy to share our knowledge with you so that you can try again. Since this is specific to your account I will follow up with you in an email shortly to discuss it.

William | Shopify Support Specialist

November 6, 2020

longer than expected to get approved (more than 5 business days), Can't wait to start using Google channel. I'm an advertiser on Google ads since it's creation!

les2chefs
Canada
Over 2 years using the app
November 9, 2022

My products have gtin but it is not sent through the googlechanel. It is frustrating that Shopify or google don't fix this well known bug. the problem has been well known for several months. Why don't you want to fix this problem?

LottOff Online Shop
Sweden
Over 2 years using the app
Google LLC replied November 9, 2022

Hi there,

Brett here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm going to be sending you an email to open a direct line of communication and offer further support.

Brett | Shopify

Edited November 21, 2019

so far easy to use and easy learning process to get more out of shop. I will be interested in know how does this help my store.

incrediBEAN
United States
Over 2 years using the app
Edited April 21, 2023

Meh causes more problems than benefits.

I spend countless hours "fixing errors" then I get any benefits from it.

FUREVER Faux Fur
Canada
Over 2 years using the app
Google LLC replied April 21, 2023

Hi there,

Ashley here from Shopify support, thank you for taking the time to install and use the Google channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide support for you on this.

Ashley | Shopify

March 31, 2023

The Analytics 4 migration instructions are the worst, only possible if you are a developer. I won't recommend any Google products until they massively improve their UX and start catering for users without a coding background.

Positive Science People
United Kingdom
Over 2 years using the app
Google LLC replied April 4, 2023

Hi there,

Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with getting Google Analytics 4 setup on your store.

In case the resolution lies with Google, we’ll arrange for this to be raised with the appropriate team to work through the issues with you.

Brett | Shopify Support

November 27, 2020

Very easy to setup and easy for automation with proper report. Highly recommended to all sellers and agencies.

NepaCrafts Product
Nepal
Over 2 years using the app
January 18, 2024

Buena para promocionar mis productos. Excelente

SoCold Enterprises
United States
Over 2 years using the app