Reviews (9,493)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend these apps for their user-friendly interface and seamless Shopify integration, ideal for all technical levels. They appreciate the quick setup and efficiency improvements, with features like free listings and direct Google Merchant Center management enhancing business growth. While customer service quality varies, support during setup is often praised. These apps are especially beneficial for beginners aiming to boost their online presence.

December 9, 2020

Difficult for me in English . I just discover. I most learn now, so I can not tell now. I will see later .

SABijoux
France
About 1 month using the app
Google LLC replied December 9, 2020

Hey there,

Charlotte here from Shopify Support. Thank you for taking the time to share your review of the Google Channel with us. I hope you enjoy using the channel on your ...

June 2, 2023

Es ist nicht möglich ein bestehendes Merchant Konto zu verbinden. Lediglich wenn man über die App ein neues Merchant Konto erstellt funktioniert es. Vom Support keine Antwort erhalten.

Steven Rhodes Shop
Germany
About 1 month using the app
Google LLC replied June 2, 2023

Hi -- Thank you for your feedback. You should be able to connect an existing Merchant Center Account as long as you have admin access to that Merchant Center account and it ...

November 11, 2018

It seems that this app doesn't send barcode(gtin) to merchant center. They only send brand and MPN, but some products required Barcode, and this app doesn't send it to merchant center. Really useless.

Magicfly
United States
About 1 month using the app
February 3, 2021

The free listing is working well but I am struggling with the Merchant Center. I don't see what is wrong with my shop because they suspended my account "due to policy violation: Misrepresentation". I am stuck here!

imoongadget
United Kingdom
About 1 month using the app
Google LLC replied February 4, 2021

Hi there,

Jordan here from Shopify. Thank you for taking the time to leave a review of the Google channel app. We greatly appreciate your feedback.

I would love to help you ...

February 8, 2020

I havent used the app yet so I have no idea if I'm going to like it or not yet. Maybe ask me after I finish set up.

G-&-J-4U
United States
About 1 month using the app
Google LLC replied February 11, 2020

Hi there, I'm Nidhi from the Shopify support team!

Thank you for taking the time to leave feedback on the app. Super exciting that you are just getting set up with and I'd ...

Edited February 10, 2020

not easy to use i tried to setup and still, nothing is happening. So i need help and noone is responding.

SpecCentral
Zimbabwe
28 days using the app
Google LLC replied February 11, 2020

Hello, my name is Nidhi and I'm from the Shopify Support team! Thank you for taking the time to leave feedback on the app, it is truly appreciated. It sounds like you are ...

Edited October 17, 2019

It would work as expected if the developers had taken the time to give the user the choice on what variants to feed to google merchant or not. The app is feeding all the variants per product which I do not want. The most expensive variant shows at the top on google shopping and make my products look more expensive than the competitors'. The less expensive variants do not rank as high. I am ...

Elderflower Botanicals
United States
27 days using the app
Google LLC replied October 23, 2019

Thank you for writing your review and for providing us with your feedback. I'm sorry to hear that you've had this issue with the Google Shopping app, and I'd like to know ...

December 21, 2022

Very bad app, you cannot connect to your branded YouTube channels and when you want to connect to the Google Merchants Center you get all kinds of errors such as missing the shipping info and for this reason, Google rejects your products. I'm struggling already for 5 days to solve this issue without success so far! The support from Shopify is very shallow, they provide scarce info and don't ...

Blanket Master Store
Romania
27 days using the app
Google LLC replied December 26, 2022

Hi there,

Charlotte here from Shopify support, thank you for taking the time to install and use the Google channel on your store and leave a review. I'm going to follow up ...

February 11, 2019

No entiendo porque han rechazado los productos para mi campaña lo hacen todo super complicado menos para tomar datos de pago eso si lo hacen facil, no es mas que una forma de sacarte el dinero

suitmascotas
Spain
24 days using the app
November 16, 2018

I hooked up my account with no issues. The issue I am having is the products are still pending for over a week? Thats a long time to PAY for advertising. What am I paying for? Ok there is a wait for 3 to 5 business days. Its been over a week? Sorry for the impatience, but time is money. I contacted google a few times with no response.

Mr. Michael's Clothing
United States
22 days using the app