Reviews (9,351)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for its ease of use and seamless Shopify integration, making it a vital tool for enhancing online advertising and business reach. It's often called a "game changer" for boosting sales. The customer support is also commended for being responsive and helpful, especially during setup and troubleshooting. Many recommend the app for its reliable improvement of business operations.
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If you don't have experience setting up a Google Merchant account then I highly recommend you use this app even if you don't run ads. If you do run ads, Google usually gives new users a $100 ad credit after you spend your first $25 (SnapChat gives you a similar offer).
Suddenly its deleted my product catalog can't find out how or why and the support is none existent, they're happy to take my money but not helpful at all
Hi there,
Thanks for reaching out with your feedback. My name is Vance and I work for Shopify Support. I can take a look at your store and help you determine the steps we can take to reach a resolution. Please look for my upcoming email so we can talk about the specifics.
Vance | Shopify Support
i used this app to make selles and its verry usefull thanks meublemtl a montreal meuble a montreal meuble bas prix montreal
This is new for Braini but we are finding success with it!
Ormai Google sta cadendo a pezzi. Il plugin viene aggiornato di rado, ho un problemi con le conversioni e l'assistenza non mi aiuta. Le ads su google/youtube sono sempre meno efficaci. L'unica cosa buona che avevate fatto, ovvero Google Optimizer l'avete chiusa. Un impero che si sta letteralmente sgretolando. Google pronta al fallimento
Hello and thank you for taking the time to leave a review. We are sorry to hear the Google & YouTube app has not lived up to your expectations so far. We have noted your feedback and will share it with the relevant teams. We are frequently updating and improving our app so please continue to look out for improvements.
If there is anything we can do to help you, our support team is standing by should you need any assistance. https://support.google.com/merchants/contact/shopify_3p_support_app"
Lot of issues with the feed, lack of support. I recommend not to use non shopify app if you can avoid it
Hi there! My name is Jonathan and I'm a member of Shopify's support team. Thank you for your feedback!
I'm sorry to hear that you've been struggling with the sync between Google and Shopify and that our support team hasn't been able to resolve this problem. I'm going to take a look at your store for you and determine if I can locate the issue!
I will follow up with an e-mail to offer some more support once I investigate the situation! Look out for that message.
We'll chat soon,
Jonathan E. | Shopify Support Guru
It was very simple to use and much easier than managing these things directly through google which has many settings that are easy to miss
muy bueno me ayuda mucho para publicar y tener presencia en uno de los buscadores mas usado. MUCHAS GRACIAS
Still trying to figure it out. I previously placed Google Ads directly with Google, which also was quite complicated and hard to stop ads. I am correcting everything that they ask of me, but I have to constantly wait for the updates.
Thank you for reaching out with this feedback on the Google Shopping app. I understand that waiting for updates can cause delays, and I'm sorry for the inconvenience with this. Google individually reviews each product on their end once it's edited, so this process can take some extra time.
However, I would really like to speak with you in more detail about your experience to get a better idea of the issues you're running into and how we can help further. I'm going to reach out to you via email so that we can discuss this. Looking forward to hearing back from you! - Rae, Shopify Support
This is ridiculously hard there if no reason for it shopify please help make the setup process easier for beginner users. Google is so important to our businesses. HELP
Hi there,
Thomas here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggle you are facing with your account. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address this concern.
Thomas | Shopify