Reviews (9,352)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its ease of use and seamless Shopify integration, making it a vital tool for enhancing online advertising and business reach. It's often called a "game changer" for boosting sales. The customer support is also commended for being responsive and helpful, especially during setup and troubleshooting. Many recommend the app for its reliable improvement of business operations.

May 13, 2020

I followed the process but don’t understand what I have set up. Some more information would be helpful during the process.

Huda’s Healing & Health
United Kingdom
Over 2 years using the app
Google LLC replied May 21, 2020

Hi there! My name is Jonathan and I'm a member of Shopify's support team. Thank you for leaving this feedback! We really appreciate hearing from our merchants.

I can appreciate looking for some more information about the set-up process! I have some great resources I'd love to share with you. I'm going to send them your way via e-mail, so look out for that message!

Talk soon,
Jonathan E. | Shopify Support Guru

Edited June 13, 2020

It is a great app then we used many times and recommed to anyone who need to do google shopping ads.It is very useful and we enjoy this app for many years.It is total free and very useful.

coohaul.com
China
Over 2 years using the app
Edited January 19, 2021

The App work perfect. I used this app for free product listings across google surfaces. very easy setup. no issues so far. Marketing work good and start sales ! Very Nice!

Hrpz
Italy
Over 2 years using the app
December 2, 2020

Really easy to use! I was happy with the product, it's much easier than manually entering your data into merchant feed.

Halfdays
United States
Over 2 years using the app
June 5, 2021

looks like no matter how much we try to apply fixes, google merchant is still disapproving our products.. I have spent over two months trying all different possible fixes with no luck.. we came to the point where it's really useless using the app! and time-wasting for us really. We are now syncing our products through a google sheet which seem to work, I would love it if the app is working and saves me all the google sheet hassle as well as getting all the consolidated metrics on Shopify Dashboard but it doesn't seem to be possible...

Raw Cut
United Arab Emirates
Over 2 years using the app
Google LLC replied June 7, 2021

Hey there! Thanks for the feedback. While we at Shopify developed the app itself, we don't oversee the product approval process itself. That said, we do have some good insights into why products may have been disapproved and I've sent you an email so that we can get this sorted out for you. Looking forward to hearing from you! | Jake, Support Specialist

November 12, 2019

Great app easy to use! Thank you for making the integration seamless. would like the ability to see my google merchant account from shopify. other than that it works great!

Angelique’s Atelier ®
United States
Over 2 years using the app
December 11, 2023

Our Shopify Google App's conversion tracking has been inactive for 4 days, disrupting our ad campaign assessments. The app is also conflicting with our manual tracking code, a common issue per customer reviews and community discussions. We've opened a case two days ago with no response. Urgently seeking resolution. Contact us ASAP.

blueottertoys
United States
About 2 years using the app
Google LLC replied December 13, 2023

Hello and thank you for your feedback! We were able to look up your case with support and see that they have responded and are working with you to troubleshoot. We hope we are able to get you a resolution shortly. We do apologize for any delays and will be sure to share this experience with the relevant teams.

August 25, 2020

nice and easy to set up. lets see how this work. first version were not good to use, hope the gurus optimized it!

Mundschutz-kaufen-24
Germany
About 2 years using the app
April 10, 2021

Super handig deze app! Als je er weinig verstand van hebt, helpt deze app je echt. Aanrader, zeker voor beginners.

De WarmeMat™
Netherlands
About 2 years using the app
April 12, 2024

excelente, me encanto muy practico

Corporación Fitness
Peru
Over 1 year using the app