Reviews (9,354)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its ease of use and seamless Shopify integration, making it a vital tool for enhancing online advertising and business reach. It's often called a "game changer" for boosting sales. The customer support is also commended for being responsive and helpful, especially during setup and troubleshooting. Many recommend the app for its reliable improvement of business operations.

Edited June 17, 2022

I found that more of my products were not uploading to GMC, and I even changed my products many times!!!
And I have all my items approved in GMC, but in this app, it says my items are not approved.

UTOYUP®
China
About 2 years using the app
Google LLC replied June 20, 2022

Hello,

Jackie here from Shopify. Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Jackie | Shopify

Edited May 4, 2020

I have no idea what I am doing and this was so easy! This is my first business and learning all the in's and out's is very intimidating. I am just learning about SEO and connecting all social media. Thank you!!!

My Violet Mermaid
United States
About 2 years using the app
January 2, 2020

The app continuously removes all my products from the merchant center and shows them as pending in shopify. Google Shopping Ads are huge for us so when my products are removed out of nowhere, business suffers. This needs to be fixed ASAP.

www.RigidAxle.com
United States
About 2 years using the app
Google LLC replied January 3, 2020

Hi there, Nidhi here from the Shopify Support team!

I'm sorry to hear that you've been having trouble with the Google Shopping app, I can understand how products getting removed can hurt your business. We appreciate your feedback, and would love to hear more about this so we can do our best to help and share your feedback with our developers.

I am going to follow up with you via e-mail to discuss this issue further and look at what we can do to rectify it. Please be sure to check both your inbox and your junk mail for the e-mail!

Thank you,

Nidhi - Shopify Support

May 4, 2020

Setting was super easy. I have been. using Google shopping for many years and I am very familiar with it. I use it I'm pretty sure everyone uses it by now. But if you're not what are you waiting for.

aromaandrosescandle
United States
About 2 years using the app
February 3, 2020

Very easy to use. I was able to add products easily. The Apps integrate nicely into shopify. I liked that I could import/transfer a domain that I already owned.

Buggy Boos Embroidery
United States
About 2 years using the app
February 28, 2020

I THINK IT'S GOOD E

Grizela
United Kingdom
About 2 years using the app
June 16, 2022

This app is not working. I've had it installed for months and although it says 250+ products are listed, none of them show up in the Google shopping tab. When I go into the edit page on Shopify for my products, it's difficult to actually fix many of the problems that Google apparently has with my listings. But even if I add size, category, GTINs, etc. The listings are still no where to be seen.

Nerdimports
United States
About 2 years using the app
Google LLC replied June 18, 2022

Hey there,

Thomas here from Shopify. Thank you for taking the time to provide feedback. We definitely want to make sure that you get the support you need regarding the issues you are facing with the Google Channel. I'll be sending an email out to you shortly to open a line of communication to see how I can help.

Thomas | Shopify

October 16, 2023

Why do big and smart companies like Google end up making their products useless? They have best of the minds with them to make apps that function well with their products. And they can't even do that well. What a shame!

This app is supposed to record analytics well. Can't even do that properly.

Monks Bouffe
India
About 2 years using the app
Google LLC replied October 19, 2023

Hello and thanks for the feedback. We will be sure to pass this along to our product team as we are always looking for ways to improve. We do have a support team trained on analytics standing by to help. You can reach them through this link: https://support.google.com/merchants/contact/shopify_3p_support_app

January 19, 2020

I had a fair bit of trouble setting up this app but I messaged for help through my shopify store and it was sorted out quickly.

The Splash Society
Australia
About 2 years using the app
January 29, 2024

C'est un bon service, efficace et facile à utiliser.

Wiink Mochi
Switzerland
About 2 years using the app