Reviews (3,819)

Overall rating
4.5
Counts per rating level
  • 71% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting business growth through Google Shopping and YouTube integrations. It effectively expands audience reach and enhances customer engagement with features like seamless product listings and engaging content creation, including AI-driven options. The app is praised for its intuitive design and reliable performance, with responsive support that assists in setup and troubleshooting.

October 16, 2024

I get why all the one star reviews are coming

It's because this app works completely different depending on what Shopify Payment plan you are using

it works superbly if you are on Shopify Plus, but if you are using any lower plans the entire UI of the app changes to give you a worse experience...

We run multiple Shopify shops and cannot recommend this if you are not on the Shopify Plus plan

INCOVER.DK
Denmark
2 months using the app
Google LLC replied October 17, 2024

Hi - this is concerning to hear. We don't change our app based on your Shopify payment plan. We don't even have access to pull the plan you're using. Could you drop us a ticket at the link below and include a screenshots of the different UI experience you are seeing? We'd like to resolve this for you and ensure ALL users of our app have the same access to all of our Google features

https://support.google.com/merchants/contact/shopify_3p_support_app

June 3, 2025

excelente super indico

vecalzareoficial
Brazil
About 1 month using the app
May 7, 2025

对店铺网页的优化有指导性作用

Echo Jade
United States
5 months using the app
December 12, 2024

Finora esperienza molto deludente con Google Merchant Center & Google Ads: dopo aver perso molto tempo a impostare i dati richiesti dal Merchant Center e da Google Ads (tramite un sistema poco intuitivo e tutt'altro che user friendly), Google mantiene bloccata la pubblicazione dei prodotti ogni volta rilevando nuovi errori o mancanze di dati che non venivano segnalate precedentemente. Spesso risulta difficile capire come intervenire per risolvere, in quanto l'errore non viene specificato ma viene descritto in maniera molto generica. Anche apportando le integrazioni richieste e dopo aver ricevuto le loro email di conferma della risoluzione del problema, continuano a bloccare l'account. Tra i diversi errori, ad esempio, segnalano la mancanza dei dati d'inventario quando invece in Shopify i dati risultano tutti in ordine (probabilmente dipende da malfunzionamenti dell'API). Per non parlare di alcune policy sui prodotti: ad esempio Google chiede di eliminare dal negozio di gioielli di Shopify dei semplici ciondoli a forma di croce perché potrebbero essere "offensivi". Insomma, l'integrazione finora lascia molto a desiderare.

Segni d'Argento
Italy
Over 2 years using the app
May 12, 2025

Very good!

CATAZZA
Belgium
About 1 month using the app
January 14, 2025

We've set the app up as instructed. The Conversion data in Google Analytics is way off actual. We've contacted Google regarding the issue and they have basically said they cant help. Hopeless!

Dope Skin Co
Australia
Over 5 years using the app
October 10, 2024

I thought that since Shopify was an integral part of Google, the integration would be quick and easy, on the contrary, terrible service, customer support and vague automated responses.
I managed to set up Google Merchant Center through this app, and my account was automatically suspended on the second day, due to "policy violations" with no clear explanations. Without direct communication, only by email it takes days for an automated response that is not understood.
The reasons given, such as "the website needs improvement" and "misrepresentation", are vague and, despite my attempts to resolve these issues, I have received little to no help from Google or the app's support team. It is frustrating and I still do not understand why my account remains suspended.
I have tried to fix this but the lack of clarity and support is disappointing. I was expecting a smoother experience from a platform integrated with Shopify, but instead, it has been a headache.

Fancydecor
United States
19 days using the app
December 4, 2024

I installed this in two stores. It was bad in one and terrible in the other. Only part of the data (events) they claim will go into Google Analytics actaully does. Support for it is non existent - you get bounced between different Goole support teams and no one knows who's supposed to help make this integration work.

REED PRESS
United Kingdom
About 1 month using the app
July 27, 2025

trendenvioshop
Germany
12 days using the app
October 8, 2024

No conversions or events of any kind are sent to Google, and Shopify provides absolutely zero support. Google also provides zero support. Why even have this? Who is it for, people that don't need to track data?

NuevArt
United States
8 months using the app