Reviews (9,098)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and effective Shopify integration of these apps, noting their straightforward setup and seamless operation. They enhance online store functionality, particularly in managing product feeds and boosting sales through improved visibility on Google Shopping. The user-friendly interface caters to all skill levels, and the responsive customer service helps quickly resolve any issues, supporting business growth.

August 8, 2020

Still figuring out how this works so would appreciate your support to boost my online store: edxviecurated.com

EdxVie CRTD SKNCRE
Philippines
6 months using the app
Google LLC replied September 1, 2020

Hey there,

Claire here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. I'm going to follow up with you in an email to open up the lines of communication here so I can see how I can help you any further with getting the app set up and working for your store.

Claire l Shopify

August 11, 2023

Good app, just YouTube tends to knock my Channel for the most baseless of 'offenses'. I do enjoy using YouTube for all of my music needs

Perdix Shop
United States
6 months using the app
July 16, 2023

Good to get all your products into Google's Free shopping ads, but that is where the functionality ends. There is nothing in the ap we can find having to do with set up for "Performance Max" and we are unable to customize the product feed. All products are in a single feed, so that if you want start any Google Ads you have to include all your products listed in the free shopping ads that are in the single API product feed, so there can only be one ad campaign. Unable to focus a campaign on an individual product line.

Budget Billiards Supply
United States
6 months using the app
Google LLC replied July 18, 2023

Thanks for the feedback! I will email you directly to show you how you can get started with Performance Max from within the app. Additionally, here is a help center article which I think you may find helpful: https://support.google.com/merchants/answer/13421604?hl=en&ref_topic=13402337&sjid=7014633861525849605-NA

Edited July 27, 2020

i really like the way the app work fantastically well simply good to have it to promote your business.

READY-STEADY-HERE-WE-GO
United Kingdom
6 months using the app
September 26, 2020

New this app lets see what it brings into my business, just hope for the good :) but it is east to use.

Alizaay
Australia
5 months using the app
Google LLC replied September 28, 2020

Hey there!

Charlotte here from Shopify Support. Thank you so much for taking the time to leave a review on the Google Channel. I would be happy to follow up with you and help you get started with using and getting the most out of this app! I will send you an email so that we can chat further. Also keep in mind, anytime you need support, you can click on the "Get Support" button in the top right corner of the Google Channel. This will send your request/question directly to our support team.

Charlotte | Shopify

August 9, 2023

My products don't show in google as Google are blocking them. There is no help either to help you fix what the issue is. You don't get a straight answer from anyone as to what exactly the issue is which is causing your products to be suspended from the platform.

Lunas Dressing Room
United Kingdom
5 months using the app
July 6, 2023

Google Ads for Shopify is undoubtedly a valuable tool for driving targeted traffic to your online store. However, it requires careful planning and continuous monitoring to avoid overspending and maximize your return on investment. With the right approach and some technical knowledge, it can be a highly effective advertising solution.

SAM's CORNER
China
5 months using the app
Edited December 1, 2019

i really enjoy it,
almost all my customers locate my store through google.
i rate google shopping 18 percent

Eli-ellas
Spain
5 months using the app
Google LLC replied December 2, 2019

Hi there! My name is Jonathan, I am a member of Shopify's Support Team.

Thank you for leaving us a review. I am glad to hear that you're enjoying the Google Shopping App - that's great! I am going to follow up with you via e-mail to see if there's anything we can help with to make your experience with the Google Shopping App even better.

I hope to hear back from you soon,

Jonathan - Shopify Support Team

June 6, 2023

In GA we have multiple accounts, each with multiple properties. We are trying to connect this app to one of the accounts, but it keeps defaulting to the same one with no option to choose. Is there a way around this?

Ashmolean Prints
United Kingdom
5 months using the app
Google LLC replied June 6, 2023

Hello, we are sorry to hear you’re having an issue with the app. We’re going to contact you privately to look into this a little bit more.

April 11, 2021

At first I had major issues and had to uninstall the app to correct them. So far so good after reinstalling and am excited to see how far this google channel can take my website.

Your favorite hair store
United States
5 months using the app