Reviews (9,098)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and effective Shopify integration of these apps, noting their straightforward setup and seamless operation. They enhance online store functionality, particularly in managing product feeds and boosting sales through improved visibility on Google Shopping. The user-friendly interface caters to all skill levels, and the responsive customer service helps quickly resolve any issues, supporting business growth.

September 1, 2023

Google:
Google is a multinational technology company founded in 1998 by Larry Page and Sergey Brin while they were Ph.D. students at Stanford University. The company is primarily known for its search engine, which is one of the most widely used search engines in the world. Google offers a wide range of products and services, including:

Search Engine: Google's search engine is its most famous product, used by billions of people worldwide to find information on the internet.

Advertising: Google's advertising platform, Google Ads, allows businesses to promote their products and services through search ads, display ads, and more.

Android: Google developed the Android operating system, which is the most widely used mobile operating system globally.

Google Maps: This service provides maps, directions, and location-based information.

Gmail: Google's email service is one of the most popular email platforms globally.

Google Drive: A cloud storage and file-sharing service.

Google Chrome: A popular web browser.

YouTube: Google acquired YouTube in 2006, making it a subsidiary of Google. YouTube is a video-sharing platform where users can upload, view, and interact with videos.

YouTube:
YouTube is a video-sharing platform created in 2005 by three former PayPal employees: Chad Hurley, Steve Chen, and Jawed Karim. Google acquired YouTube in 2006 for $1.65 billion. YouTube allows users to upload, share, and view videos on a wide range of topics, from music and entertainment to educational content and vlogs.

Some key features of YouTube include:

Channels: Users can create their own YouTube channels to upload and organize their content.

Monetization: Creators can earn revenue through various means, such as advertising, channel memberships, and merchandise shelf integration.

Live Streaming: YouTube enables live streaming of events, gaming, and other content.

Community Engagement: Viewers can like, comment on, and share videos, as well as subscribe to their favorite channels.

Content Diversity: YouTube hosts a vast array of content, including music videos, tutorials, documentaries, reviews, and more.

YouTube Premium: A subscription service that offers ad-free viewing, offline downloads, and access to YouTube Originals.

Both Google and YouTube have had a significant impact on the internet and digital media landscape, shaping how we search for information and consume video content online. Please note that developments or changes may have occurred after my last knowledge update in September 2021.

Bonito Club
France
5 months using the app
March 17, 2020

The bulk editor is not my favorite. Explanations to fix issues (e.g. gitn or mpn or brand) are not straightforward.

The Basis Loaded Store
United States
5 months using the app
Google LLC replied March 18, 2020

Hi there, my name is Jonathan and I'm a member of Shopify's support team.

Thank you so much for leaving this feedback! We really appreciate it and it helps us to continue developing the Google Shopping app.

I would be happy to provide some clarity on the GTIN or MPN errors you're receiving. I'm going to shoot you a personal e-mail and you can follow up with me sharing those errors.

Talk soon,

Jonathan E. | Shopify Support Guru

November 5, 2020

I have not had any computer training and have found the terminology difficult to work out. I'm getting there so will be looking forward to having a functioning shop.

Granny's Loft
Australia
5 months using the app
Google LLC replied November 6, 2020

Hey there!

Charlotte here from Shopify Support. I would be happy to follow up with you and help you through any errors that you are experiencing. I will send you an email so that we can chat further! Also keep in mind, anytime you need support, you can click on the "Get Support" button in the top right corner of the Google Channel. This will send your request/question directly to our support team.

Charlotte | Shopify

December 10, 2020

I am not able to understand the google ad create code as it is already created again it's asking to do that...why so?

Zari Craft
India
5 months using the app
Google LLC replied December 10, 2020

Hey there!

Charlotte here from Shopify Support. I would be happy to follow up with you and help you through any errors that you are experiencing. I will send you an email so that we can chat further! Also keep in mind, anytime you need support, you can click on the "Get Support" button in the top right corner of the Google Channel. This will send your request/question directly to our support team.

Charlotte | Shopify

November 8, 2019

I Like This Application, but I hope that can help my store in Shopify, to get more sales and more traffic and more people visit my store

Cuisine En Gros
Canada
5 months using the app
November 7, 2023

Buena

POCKET ART
United States
5 months using the app
March 14, 2020

I'm a beginner. Can't comment anything. I will discover this app. So I can say anything. do you understand

GADGET LOUNDGE
Switzerland
5 months using the app
Google LLC replied March 17, 2020

Hi there, my name is Jonathan and I'm a member of Shopify's support team! We really appreciate hearing from you.

I'm going to shoot you an e-mail and see if there is anymore feedback you'd like to provide or if you need any help with the app set-up!

Talk soon,

Jonathan E. | Shopify Support Guru

July 11, 2020

Thanks for team job. I think googles team have a nice job Every day. Please with covid19 be careful.

BeautysHunters
France
5 months using the app
Google LLC replied August 4, 2020

Hey there!

Amy here from Shopify, thanks for taking the time to leave us a review. I'm going to send you an email, I would love to hear how things are going so far, and see if you have any questions!

Amy l Shopify

November 6, 2023

This app isn't working very well it is not reflecting what my Shopify store shows. My shipping delivery days are between 3-5 days, Google shows 11-12 days and is not way to fix it.

Baby Owl Kids
United States
4 months using the app
Google LLC replied November 8, 2023

Hi there and thanks for taking the time to leave feedback. A few things to double check to ensure we are syncing your shipping settings properly. In the "Settings" tab within the app you will want to make sure "Automatically import shipping settings" is enabled. Then as long as you've configured rates or backup rates (if using a realtime checkout calculator) we can sync it.
Hopefully this helps but if you still need assistance, please feel free to contact us at: https://support.google.com/merchants/contact/shopify_3p_support_app

August 3, 2020

Google channel didn't really give the right amount of info to convince me to focus on it, it didn't sell me

Needs Found
United States
4 months using the app
Google LLC replied September 1, 2020

Hey there,

Claire here from Shopify. Thank you for taking the time to share your feedback with us. Our team are consistently working to improve the app and add functionality to suit our Merchants needs. I'm going to follow up with you with an email to open up the lines of communication here so I can provide your feedback to my team.

Claire l Shopify