Reviews (3,817)

Overall rating
4.5
Counts per rating level
  • 71% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting business growth through Google Shopping and YouTube integrations. It effectively expands audience reach and enhances customer engagement with features like seamless product listings and engaging content creation, including AI-driven options. The app is praised for its intuitive design and reliable performance, with responsive support that assists in setup and troubleshooting.

August 5, 2024

I have added the Google and YouTube app to my sales channel, and It is connected to my Google Ads account. It is tracking conversions for page view, search and begin checkout. However, it is not tracking conversions for purchases and adding payment information. The status also shows 'disconnected' for the customer events app pixels.

Lobo Worldwide Inc.
Canada
Over 1 year using the app
Google LLC replied August 14, 2024

Hi - the Customer Pixel being disconnected is expected. This is a new feature rolling out in the next few months, by which time this will switch to "Connected" automatically for you. In the meantime, we are still tracking conversion events via tagging. If you are having issues with seeing all events come through and you use the app to set tags for you, we know there's a current issue with the new Shopify Thank You Page catching all the events. If you revert back to the previous version for now, this should fix your issue.

June 30, 2025

Good!

Puruikai Official Store
France
12 days using the app
September 8, 2024

An absolute nightmare to use. The support system feels like you're communicating with an AI, with little real assistance. Suddenly, half of my products were disapproved without explanation. I’ve been raising the issue for months, only to receive the same repetitive responses, claiming they'll inspect the matter and escalate it to the 'professional team.' No real resolution in sight.

Waku Waku Universe
Australia
9 months using the app
Google LLC replied September 9, 2024

Hi Waku Waku, it looks like our support team was actually able to unblock your account and your Local Inventory program last month. We've actually improved the local store settings since then to both make clearer how to link local stores and what mismatch we seem to have. Your store seems to be working now since two weeks ago. Thanks for reporting the issue to us and allowing our experts to identify your issues and unblock you, as well as letting us know what issues you and other merchants were running into in this process. We hope with the updated information on Local Inventory you and other merchants will be able to fix the issue without needing additional case escalations. I'm sorry your experience started out difficult, but I hope that our support team solving your issue might positively affect your experience going forward.

July 3, 2025

tres interessant pour la recherche de nouveaux client

SARAOU
Canada
Over 2 years using the app
May 12, 2025

Very helpful app,easy to use.

Modewawa
Hong Kong SAR
About 23 hours using the app
April 12, 2025

this is awesome

Azad Auto Sales
India
2 months using the app
November 17, 2024

It would be even better if you could choose your own advertising account and your own MCC account.

Sanfurney
Singapore
Over 3 years using the app
Google LLC replied November 21, 2024

Hi, the dropdowns when you onboard should show your existing accounts. If you don't see them, make sure the user you logged into the app with is also an Admin user on those Google Accounts you want to connect. Then you will see existing accounts in the selection process.

February 11, 2025

Does what is supposed to. Lots of tutorials available on both Goolge and Shopify

Glace Coatings
Canada
Almost 3 years using the app
April 24, 2025

Muy sencilla de gestionar, automatizada, clara y simple. Es perfecta.

Mr Zapatos
Spain
2 months using the app
June 11, 2025

良好, 使用非常方便

YJQ Fragrance
Hong Kong SAR
Almost 3 years using the app