Reviews (9,107)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the ease of use and effective Shopify integration of these apps, noting their straightforward setup and seamless operation. They enhance online store functionality, particularly in managing product feeds and boosting sales through improved visibility on Google Shopping. The user-friendly interface caters to all skill levels, and the responsive customer service helps quickly resolve any issues, supporting business growth.
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This app is bad. We are 8 days in trying to get 26 products approved, not able refresh the feed, will probably have to wait another 5 business days for them to tell me some things not right.. support is useless. Will probably have to delete and start fresh with the sales & orders app. We have 1400 products with this one on another store and never had any issues like this.
Hey there,
Adil here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you are getting the help you need to ensure your products are being synced to Google in a timely manner. I'll be sending an email out to you shortly and I look forward to communicating with you there.
Adil | Shopify
Tenia mi cuenta Google ADS pero cuando instale esta aplicacion dejo de funcionar la cuenta de google que había tenido por años y que me generaba muchas ventas, tube que desinstalarla y todavia dice que tengo un software dañoso. Nada que hacer... muy decepcionado
I used this app and my products were all the time not approved... I uninstalled the app and now I lost google console.
Hey there,
Nidhi from Shopify Support here. Thank you for taking the time to share your feedback and I'm sorry to hear that you have had trouble getting products approved. I'm going to follow up with you in an email to open up the lines of communication so I can dig further and see if I can help with getting the channel set up and working for your store. I look forward to chatting with you!
Nidhi | Shopify
Really bad experience, I would never recommend google to anyone. These people have no emotions, have absurd rules and don't help you when you get banned. These guys can't even tell me why my account is blocked for Misreprensetation, they give you several different answers. I will go through their competitors who are less wok
Thanks for taking the time to leave a review. We are sorry to hear that you have been frustrated with your experience so far. We monitor this feedback closely and will be sure to share yours with our policy and support teams.
In most cases, merchants have the ability to request a re-review if they disagree with policy enforcement. You can find more about the policy and how to request a review here: https://support.google.com/merchants/answer/6150127
We hope this helps and thank you again for the valuable feedback.
If you make a mistake to let the app "automatically" import your shipping settings, it will completely wipe out all shipping settings you may created manually. Also, the imported settings will not be applied to Shopping actions (the app does not know about shopping actions, because, like many other apps provided by Shopify it is about 18-24 month behind in functionality). As the result, you will be completely screwed!
Bottom line: the app provides limited functionality and causing a lot of harm
Hi,
I'm Cíara from the Shopify Support Team, thank you for letting us know how the app worked for you.
It is true that if you select automatic shipping settings, we wipe what's in your Google Merchant Center account, and we can definitely make that more obvious, and I'll pass that up to our team. We don't support Shopping Actions because right now it's only available in two countries, but we do support Surfaces Across Google, for free listings on Google. I'm going to follow up with you via email to make sure we can do everything possible for you.
Cíara | Shopify Support
I got an email saying "Switch to the new Google Shopping channel before Jan 31, 2018"
This upgrading just wrecked my store selling on Google Shopping and ruined my Facebook Product Catalogs.
It only has a few Generic Google Product Categories. From the total 5,405 Google Product Categories, you get a drop list of only 14 choices and "OTHER."
14 out of 5,000? NUTS!
When I upgraded, it lost the Product Categories, Gender, and Age for over 1,000 products.
I have over 1,000 products with no way to bulk update. I have to update and save each product one by one in a web browser.
Image the downtime, lost sales and labor cost!!! No bulk edit. No CSV edit. Nothing.
I am ruined.
This thing is not anywhere near being functional for any type of business.
It is like it was made by people with no idea who uses it and what it is used for.
The FOUR MOST IMPORTANT parts of any Google Shopping Feed
1. The Product Category
2. A unique Product UPC Code or Manufacturer Part Number or SKU
3. Shopping campaign labels
4. Bulk Edit critical values
With out those four features, you got nothing that will work for anyone.
Used this plugin to connect to google ads as well as GA4 but, but the ADS conversion data is not captured at all!
Thank you for leaving a review. While we are happy you were able to connect we are sorry to hear that Ads conversion tracking is not working as you expected. We have a support team standing by to assist. Can you please reach out to them here so we can better assist you: https://support.google.com/merchants/contact/shopify_3p_support_app
Installation is easy, but Google disapproves all products without any kind of help on what needs to be changed to get them approved. Contacting their customer support also doesn't help, as they simply refer you to their general list of requirements, which contains hundreds of entries. This makes it impossible to identify changes needed. Very disappointed.
Hello,
Jack here from Shopify. Thanks for taking the time to submit your feedback. I'm going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Jack | Shopify
לא להתקרב אתר בעברית ישר נחסם עם שגיאה "אתר זקוק לשיפור" קרא לי עם שני חנויות שבניתי בשופיפיי אני מזהיר אתכם לא להכנס לגוגל שופינג!
For some reason the app doesn't install the pixel events on my website. It's been almost 2 months since the "developers" of Shopify would look at it. Still nothing.
Hey there!
Claire here from Shopify Support. Thank you so much for taking the time to leave us a review. I'm really sorry to hear of the struggles you were facing with getting your issue resolved.
I would love to talk to you further and better understand the issues you were facing to see what we can do on our end. I will send you an email to open up that line of communication!
Claire - Shopify