Reviews (9,095)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and effective Shopify integration of these apps, noting their straightforward setup and seamless operation. They enhance online store functionality, particularly in managing product feeds and boosting sales through improved visibility on Google Shopping. The user-friendly interface caters to all skill levels, and the responsive customer service helps quickly resolve any issues, supporting business growth.

March 22, 2021

I just started this app, and I am still trying to figure it out. But so far this is a very convenient and accessible app that I find very helpful thank you so much!!!

Haus of Kippour
United States
About 1 month using the app
Edited September 13, 2020

Setting up my account was quite easy, but the hard part was to send our products through google channel. I was not successful at that point of time.

Sedona Leather
United States
About 1 month using the app
Google LLC replied September 15, 2020

Hey there,

Chelsea here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Sorry to hear of the struggles you were facing with getting set up. I'm going to follow up with you in an email to open up the lines of communication here so I can see if I can help you any further with getting the app set up and working for your store.

Chelsea l Shopify

April 13, 2020

Loaded easily, not sure how it works yet. I guess I will see. Thank you for offering and easy way to access Google Shopping

AccuMeth®llc
United States
About 1 month using the app
Google LLC replied April 15, 2020

Hi there, my name is Jonathan and I'm a member of Shopify's support team. Thank you so much for leaving us a review. We love hearing from our merchants!

I'm going to shoot you an e-mail and see if I can help with the set-up process at all! I know it can be overwhelming. Look out for that message!

Talk soon,

Jonathan E. | Shopify Support Guru

November 7, 2019

Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app

iYounth
China
About 1 month using the app
June 12, 2023

i have 5 time issues but finally gooogle approved my products thanks google.
i wish this year will be great for me.
now my products are visible on shopping ads
wting for sale now

Warm Fitters
United States
30 days using the app
Google LLC replied June 12, 2023

Glad to hear you got all setup and your products visible on ads! Best of luck!

September 15, 2022

I am currently trying to use this app so I can connect my google merchant with my Shopify, but because I am located in Canada the required shipping details needed for Google merchant are limiting and hard to follow/use. I am still trying to configure the shipping manually within Google Merchant, but it has proven to be extremely difficult and has been a constant battle to set up....

Worthy Jams
Canada
29 days using the app
July 1, 2020

Easy to use and easy to setup. Now let see how we business will grow up,...............................

Image and Wear it!
Nigeria
28 days using the app
Google LLC replied August 3, 2020

Hey there!

Amy here from Shopify, thanks for taking the time to leave us some feedback. I would love to hear how things are going so far! I'm going to send you an email so I can check in with you!

Amy l Shopify

February 11, 2020

Its awesome easy to use liked it so much .hope it does justice to my store
.would highly recommended this

silkysofts-
Uganda
27 days using the app
Google LLC replied February 12, 2020

Hi there, thank you for leaving us your review! We really appreciate hearing from our merchants regarding their experience with the Google Shopping app.

I am going to follow up with you and see if there is anymore feedback you'd like to share, look out for that e-mail!

Talk soon,

Jonathan E. | Shopify Support Guru

May 3, 2020

I just started to use this app. Waiting to see how it functions. We hope it does all that it says it will do.

Nise Lauren
United States
26 days using the app
Google LLC replied May 21, 2020

Hi there, my name is Jonathan and I'm a member of Shopify's support team! Thanks for the lovely review. We love hearing from our merchants!

I've sent an e-mail your way to see if you have any questions about the application thus far! Feel free to follow up and let me know how your experience is going.

I look forward to speaking to you,

Jonathan E. | Shopify Support Guru

January 9, 2020

I dont have one yet but im trying to get to know it its my first time using it so i hop i get to use it well the only thing most the time its getting suspended when i try it

LionsBigMarket
United States
19 days using the app
Google LLC replied January 13, 2020

Hi there, my name is John and I'm a member of Shopify's support team!

I'm so glad to hear that you are trying out the Google Shopping app, I can see that you are experiencing an issue with your account being suspended.

I want to follow up with you via e-mail, help you with your set-up and hear more about your experience to share that feedback with our developers! Please check your inbox and junk mail folder for that message from me.

John R - Shopify Support Guru