Reviews (9,093)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and effective Shopify integration of these apps, noting their straightforward setup and seamless operation. They enhance online store functionality, particularly in managing product feeds and boosting sales through improved visibility on Google Shopping. The user-friendly interface caters to all skill levels, and the responsive customer service helps quickly resolve any issues, supporting business growth.

April 11, 2020

this is my first time using it .so i can't rate at this time and once i been on here for a while then i can give you a better rate .Jessica D

Shocolat Desire Fashion
United States
19 days using the app
Google LLC replied April 15, 2020

Hi there, my name is Jonathan and I'm a member of Shopify's support team! Thanks for leaving your review! We're super glad to hear that you've giving the Google Shopping application a try.

I'm going to follow up with you via e-mail and see if I can help you with the set-up process at all. Look out for that message!

Talk soon,

Jonathan E. | Shopify Support Guru

January 2, 2021

I used this app that help me with contact with relatives and at professional business with co worker.

Goddesses BaZaAr
United States
19 days using the app
Google LLC replied January 8, 2021

Hey there! Spencer here from Shopify Support. I'm glad that you are enjoying using the Google Channel. I will send you an email so that we can chat further! Also keep in mind, anytime you need support, you can click on the "Get Support" button in the top right corner of the Google Channel. This will send your request/question directly to our support team. Spencer | Shopify

December 22, 2019

Just trying it now so i really dont know how i feel about the app but once i have a chance to try it out i will update my review

Drip shop
United States
19 days using the app
Google LLC replied December 22, 2019

Hi there, my name is Jonathan and I am a member of Shopify's support team!

I am glad to hear that you're giving the Google Shopping app a try! It's a fantastic way to market your business and grow your customer-base.

I am going to shoot an e-mail your way to make sure you're finding your way through the set-up process okay, so be sure to check your inbox (or junk mail!) for that.

Jonathan, Shopify Support

February 29, 2020

It was easy to set up but the prices are a lot for an entrepreneur business starting with very little to spend on adverts

DisandThat
Canada
18 days using the app
Google LLC replied March 2, 2020

Hi there, my name is Jonathan and I'm a member of Shopify's support team.

Thank you for leaving your review! It's really helpful to hear from our merchants.

The nice thing with the Google Shopping app is that it's a free application, but once you begin advertising through Google you will be charged by them! However, you get control over your Daily Budget! So I'm going to follow up with you and go over how to edit your daily budget with you.

Look out for that message!

Jonathan E. | Shopify Support Guru

September 27, 2023

it's okay as for ass providing information. However, if you have shipping that is calculated at checkout, then the issue is the google advert displays "free shipping" as default. This could get my company in trouble in terms of misrepresentation, or even just lose a sale and damage my click through data.

nastiadesigns.com
United Kingdom
16 days using the app
Google LLC replied September 28, 2023

Hi there and thank you for the feedback. We wanted to share two options that should remedy the shipping disconnect you are seeing. One option is to go into your Shopify shipping settings and change your UK-specific shipping rates. Alternatively you can change the shipping to a Manual setup instead of Automatic Sync in your Google & YouTube App settings, then ensure your shipping rates in Merchant Center are configured properly. You can read more about both options at https://help.shopify.com/en/manual/online-sales-channels/google/requirements and https://support.google.com/merchants/answer/6069284

April 20, 2021

It a little bit of a learning curve, but it has the features that I needed. For a basic user might be a little overwhelming.

Neurella
United States
13 days using the app
Edited July 1, 2020

If it well by pulling customers to newly established brands and people launching their website could maximize google's potential even more.

TrendMasterAP
United Kingdom
11 days using the app
February 11, 2020

I used this app to help me navigate around the store and it was easy for me to check out. I had no issues with this app

MAMBA OUT 2-8-24
United States
11 days using the app
Google LLC replied February 12, 2020

Hi there, my name is Jonathan and I'm a member of Shopify's support team! I'm so glad to hear about your experience with the Google Shopping app. We really appreciate your feedback!

I'm going to follow up with you via e-mail and see if you have anymore feedback you could share, as we love to hear from our merchants about how to we can improve the app. Look out for that message

Talk soon,

Jonathan E. | Shopify Support Guru

June 24, 2020

I'm using Google to advertise and have yet to receive any online views, but in due time i will have a bigger advertising budget.

Luke's Luxury Store
South Africa
11 days using the app
Google LLC replied August 3, 2020

Hey there!

Amy here from Shopify, I just wanted to take a minute and thank you for leaving us a review. I would love to check out your shop and see how things are going now, and give you some additional guidance if necessary to increase those views! I'll send you an email so we can open up that communication!

Amy l Shopify

April 30, 2021

I will use this app to help me monitor sales of my online store. Its a bit hard to rate considering I have not started using it yet.

NuQuTees*N*Tops
United States
11 days using the app