Reviews (9,430)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and quick setup of these apps, highlighting their seamless integration with Shopify. They value the tools for enhancing business growth through effective advertising and product promotion on Google platforms. While experiences with customer service vary, many find it supportive, particularly during setup. The apps are also praised for their ability to manage product feeds and ads efficiently.

June 18, 2022

I have had nothing but issues with this app. I have made all the requested changes, still not able to get it up and running correctly. I have even had an e-comm professional help me build my shopify account and install this app. Still doesn't work. About ready to give up.

Zen Life Treasures
United States
Over 1 year using the app
Google LLC replied June 21, 2022

Hey there,

Charlotte here from Shopify. Thank you for taking the time to provide feedback. We definitely want to make sure that you get the support you need regarding the issues you are facing with the Google Channel. I'll be sending an email out to you shortly to open a line of communication to see how I can help.

Charlotte | Shopify

September 1, 2020

Setting up this sales channel for my Shopify store was overall very simple and easy. I like that it does tell you what needs to be fixed if an item is not approved. What would make it even easier is if it only brought up those sections for bullk editing editing rather than bring up all of them.

Yankee Belle Jewelry
United States
Over 1 year using the app
January 17, 2021

I”m just getting into the app and learning new things. I enjoy all the resources for information it’s all applying the information.

Divinearteonline
United States
Over 1 year using the app
December 24, 2020

The set up was extremely easy, and I'll update this review as I use it! Hopefully this allows more exposure for my brand.

OB Golf Co
United States
Over 1 year using the app
August 16, 2023

Easy to use, does exactly what it sets out to do and what I need it to do, we noticed a decent increase in sales traffic after a month of using this app.

Regen Computers
New Zealand
Over 1 year using the app
June 27, 2023

Have been using this for a while now and Its good. Also, hope the new analytics GA4 support is good.

Looshi
United States
Over 1 year using the app
October 22, 2019

The products added here dont get updated. Recently, all my products were marked as errors and hence my ads stopped. No idea how to fix it. Pls help.

Zouk
India
Over 1 year using the app
Google LLC replied October 28, 2019

Thank you for taking the time to write your review. Errors can occur for a number of reasons so I will be reaching out by email shortly to learn more about these errors and then advise on resolving them. Please keep an eye out for my email and I look forward to hearing back from you. -Victor, Shopify Support

March 10, 2020

I am just starting out easy to follow so far. Easy instructions, very informative, good graphics and optics

Darway's Designs
United States
Over 1 year using the app
Edited February 17, 2019

Be very careful if you update to this app, their is not ability to edit fields in the app, particularly " description" , its so clunky and now needs to be driven from product or collection page. The feature to only publish certain collections has been moved out of the app. Shopify are normally so good, but they really have dropped the ball here. This migration will cost you money. I would wait until they fix the bugs. So irritated i'm considering changing to another platform.

Digital3d.com.au
Australia
Over 1 year using the app
Google LLC replied June 7, 2019

Hi Digital3d.com.au, thank you for sharing this feedback. You are correct in saying in editing the google shopping fields from within the app, it will bring you directly to our product page. However you can use the bulk editor option in the Shopify Admin to make mass changes. I’ve also followed up with you by email to log your feedback for our development team and to demonstrate this bulk editor in more detail for you but in summary, you can go to:

> Click Products in the Shopify Admin.
> Select your products in bulk by clicking the white square beside each product title.
> Click the "edit products" button.
> In the bulk editor, select the fields you want to modify. Then save your changes.

Hopefully that helps, but I will also email you to go more in depth with this for you.

Niall, Shopify Support.

May 4, 2021

I installed this app on my shop, it was easy to install and set up with clearly outlined instructions.

Quayboards
United Kingdom
Over 1 year using the app