Reviews (9,432)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and quick setup of these apps, highlighting their seamless integration with Shopify. They value the tools for enhancing business growth through effective advertising and product promotion on Google platforms. While experiences with customer service vary, many find it supportive, particularly during setup. The apps are also praised for their ability to manage product feeds and ads efficiently.

Edited February 1, 2020

We are really disappointed about the app. First we installed it. We connected all our Ad-Sense and other google account's to the app. Afterwards we've got a lot of eMail invitations from google we must and have been accepted. - App was staring and we started campaigns. Next day: We've got one eMail after the other: You did not accept google ad's sense invitation, account blocked. Sorry, but this will really cost a lot of time. We have already been registered and we've got eMails, everything was OK - first - ....Now the APP ist blocked. Strange!!!!

Supergsund
Germany
About 1 year using the app
Google LLC replied February 1, 2020

Hi there, my name is Jonathan and I am a member of Shopify's support team.

I'm so sorry to hear about your negative experience with the Google Shopping app, I can appreciate how frustrating it must be to have your account suspended after doing everything you were instructed to do.

If you don't mind, I'd like to talk a bit more about your experience and see what we can do about getting the Google Shopping app up-and-running for you! I'm going to send you an e-mail that you can respond to so we can keep in touch.

I look forward to speak with you soon!

Jonathan - Shopify Support

Edited August 26, 2020

Brilliant app, really easy to use, looking forward to getting to know it better and make some sales. 5 Stars

DeCasson Direct
United Kingdom
About 1 year using the app
February 5, 2021

Very easy to Very easy to set up. Now let's start using this tool. I hope it is as easy as setting up.

Papua
Portugal
About 1 year using the app
July 10, 2024

Muito bom!

Zika Games
Brazil
December 3, 2021

Support, Is there anyone there at all?! Or have you released a product and don't do support! I have contacted you several times with a request and no response at all, I am already silent to do something. I blocked with next my tasks and just second week waiting any reply from your guys. Releasing a product, give resources to maintain or take money for the product but do it with quality!

CALIGIO
United States
About 1 year using the app
Google LLC replied December 6, 2021

Hey there,

Adil here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you get the support you need regarding the issue you are facing with the Google Channel. I'll be sending an email out to you shortly to open up lines of communication. I look forward to communicating with you there.

Adil | Shopify

November 21, 2023

Muito satisfeita com as informações que o app me oferece.

Santo Click
Brazil
About 1 year using the app
Edited December 18, 2019

Just ok .to many things should be improved. There are many options missing in this app. hope u will look into this and do needful

Thanks

Onlyapparels.com
India
About 1 year using the app
May 4, 2020

Very easy and user friendly. I am hoping this will add to my customer purchases. Easy to follow instructions

Heroes Wear Scrubs
United States
About 1 year using the app
Edited March 6, 2024

Unable to create multiple feeds, unable to sync products to multiple countries.

Slipcover KAS™
United States
About 1 year using the app
December 31, 2023

ca m'encourage et m'assure que je veux y arriver avec ma boutique en ligne et ca valorise l'e-commerce. Je viens de commencer, J'ai pas assez d"expertise. c"est ma premiere experience avec google, a Youtube j'ai une channel que j'ai beaucoup encore a faire pour realiser mon reve d'etre parmis les meilleurs des Youtubeurs.s

CheroLuxe
Canada
About 1 year using the app