Reviews (9,433)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and quick setup of these apps, highlighting their seamless integration with Shopify. They value the tools for enhancing business growth through effective advertising and product promotion on Google platforms. While experiences with customer service vary, many find it supportive, particularly during setup. The apps are also praised for their ability to manage product feeds and ads efficiently.

December 10, 2019

I was not aware of google merchant nor how it will improve sales but the setup was very easy and seemless

Hadley Pottery
United States
Over 2 years using the app
November 13, 2019

I use this app to assist in promoting my online boutique. Very easy setup and easy link with Shopify!

CEE CEE's APPAREL
United States
Over 2 years using the app
March 6, 2020

If you don't have experience setting up a Google Merchant account then I highly recommend you use this app even if you don't run ads. If you do run ads, Google usually gives new users a $100 ad credit after you spend your first $25 (SnapChat gives you a similar offer).

PureFire Audio
United States
Over 2 years using the app
January 4, 2021

i used this app to make selles and its verry usefull thanks meublemtl a montreal meuble a montreal meuble bas prix montreal

MEUBLE MOI inc
Canada
Over 2 years using the app
March 28, 2020

Lot of issues with the feed, lack of support. I recommend not to use non shopify app if you can avoid it

finding.wine
United States
Over 2 years using the app
Google LLC replied April 1, 2020

Hi there! My name is Jonathan and I'm a member of Shopify's support team. Thank you for your feedback!

I'm sorry to hear that you've been struggling with the sync between Google and Shopify and that our support team hasn't been able to resolve this problem. I'm going to take a look at your store for you and determine if I can locate the issue!

I will follow up with an e-mail to offer some more support once I investigate the situation! Look out for that message.

We'll chat soon,

Jonathan E. | Shopify Support Guru

August 26, 2019

Still trying to figure it out. I previously placed Google Ads directly with Google, which also was quite complicated and hard to stop ads. I am correcting everything that they ask of me, but I have to constantly wait for the updates.

Perfect Friends Gifts
United States
Over 2 years using the app
Google LLC replied September 12, 2019

Thank you for reaching out with this feedback on the Google Shopping app. I understand that waiting for updates can cause delays, and I'm sorry for the inconvenience with this. Google individually reviews each product on their end once it's edited, so this process can take some extra time.

However, I would really like to speak with you in more detail about your experience to get a better idea of the issues you're running into and how we can help further. I'm going to reach out to you via email so that we can discuss this. Looking forward to hearing back from you! - Rae, Shopify Support

August 29, 2020

It was very simple to use and much easier than managing these things directly through google which has many settings that are easy to miss

Gear You Want
United States
Over 2 years using the app
Edited September 3, 2020

muy bueno me ayuda mucho para publicar y tener presencia en uno de los buscadores mas usado. MUCHAS GRACIAS

BOSELLI STORE
Peru
Over 2 years using the app
October 8, 2020

This was SO easy to do! I absolutely love google and the shopify platform is so user friendly if you take the time to explore.

Magnetic Lash Bash / The Diva Lash
United States
Over 2 years using the app
June 23, 2020

I just discovered this app and its a great way to market your products on google search. I like it so far. Thanks

Le Fasino
United States
Over 2 years using the app