Reviews (9,493)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend these apps for their user-friendly interface and seamless Shopify integration, ideal for all technical levels. They appreciate the quick setup and efficiency improvements, with features like free listings and direct Google Merchant Center management enhancing business growth. While customer service quality varies, support during setup is often praised. These apps are especially beneficial for beginners aiming to boost their online presence.

June 24, 2020

I'm using Google to advertise and have yet to receive any online views, but in due time i will have a bigger advertising budget.

Luke's Luxury Store
South Africa
11 days using the app
Google LLC replied August 3, 2020

Hey there!

Amy here from Shopify, I just wanted to take a minute and thank you for leaving us a review. I would love to check out your shop and see how things are going now, and give you some additional guidance if necessary to increase those views! I'll send you an email so we can open up that communication!

Amy l Shopify

April 30, 2021

I will use this app to help me monitor sales of my online store. Its a bit hard to rate considering I have not started using it yet.

NuQuTees*N*Tops
United States
11 days using the app
December 29, 2019

It's been good in helping identify available products.
It's been good in helping identify available products.

I.T. factory
South Africa
11 days using the app
Google LLC replied December 30, 2019

Hi there, my name is Jonathan and I'm a member of Shopify's support team!

Thank you so much for your feedback! We really appreciate hearing from merchants who have used the app and using their feedback to improve anywhere that we can.

I want to follow-up with you via a private e-mail and hear more about your experience. Be sure to check both your inbox and your junk folder for that message!

I look forward to speaking with you,

Jonathan - Shopify Support

Edited May 10, 2023

Needs a little bit of work because it is not a seamless experience at the moment. It isn't a one step affair, as you need to toggle a few things on the google merchant center side to ensure products get listed, but that was an easy enough problem to solve. My only issue is that the API doesn't support Local Inventory listings which looks like a google side problem as they don't enable it from the API feed. It only allows the API to do ads, listings, and dynamic remarketing. That means you need to add another app to produce the XML feed for that service. Only other issue is that it doesn't automatically determine sales items and markdowns from the Shopify side. If there is a compare-to price, that should flag the product as sale badge and price drop badge eligible without promotions. No idea if promotions port, since I haven't done one yet. Once they fix those bugs, this thing would be priceless.

Chain Reaction Bicycles
United States
9 days using the app
Google LLC replied May 16, 2023

Hey there,

Brett here from Shopify support! Thank you for taking the time to provide feedback on your experience. We're constantly looking for ways to improve the Google Channel experience. I'll be following up via email to help address your feedback!

Brett | Shopify Support

January 6, 2020

i used google shopping for my online dropshipping business.. its easy to download and easy to access.

S.A.J collections
Australia
9 days using the app
Google LLC replied January 6, 2020

Hi there, I'm Jonathan and I'm a member of Shopify's Support team!

Thank you so much for your feedback! I'm glad to hear that the Google Shopping app is working so well for your business. It's a wonderful marketing tool and we love to hear that it's doing great things for our merchants!

I am going to follow-up with you via e-mail to see if there is anything else we can do to make your experience with the app better! Be sure to check your junk mail folder for that message as well as your inbox.

Talk soon,

Jonathan - Shopify Support

September 17, 2023

I am still in the neutral phase on Google But hope that in the future, I will work on Google.

Billionaire Stores
Pakistan
8 days using the app
Google LLC replied September 19, 2023

Thanks for taking the time to leave a review. If we can ever be of any support for app-related questions, you can reach us at: https://support.google.com/merchants/contact/shopify_3p_support_app

September 30, 2023

Easy to set up, time will tell how beneficial it will be to Timeless Luxury NZ

Timeless Luxury
New Zealand
8 days using the app
June 25, 2020

It's cool and easy to follow the steps. Help center support links were useful. Better review all the topics

biz-tools
Oman
7 days using the app
Google LLC replied August 3, 2020

Hey there!

Amy here from Shopify, I just wanted to take a minute to thank you for leaving us a review. I would love to see how things are going so far. I'll send you an email to open up that communication!

Amy l Shopify

October 25, 2019

Once you figure out how it works, it's not bad. The process can be long and tedious, mostly waiting for Google to approve you.

Sheair Butters
United States
5 days using the app
Edited April 26, 2021

I am an important marketing tool but its not simple for a startup business owner to navigate and very difficult to understand what is expected of you.

Makorlah
United States
5 days using the app