Reviews (9,089)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and effective Shopify integration of these apps, noting their straightforward setup and seamless operation. They enhance online store functionality, particularly in managing product feeds and boosting sales through improved visibility on Google Shopping. The user-friendly interface caters to all skill levels, and the responsive customer service helps quickly resolve any issues, supporting business growth.

January 6, 2020

I used this app to sale my lashes and to help me make extra money it would be better if it promote the products for free

lasheboutique
United States
3 days using the app
Google LLC replied January 8, 2020

Hi there, my name is Jonathan and I'm a member of Shopify's support team!

I'm so glad to hear that the Google Shopping app is working so well for you. That's fantastic!

I want to follow up with you via e-mail and hear more about your experience to share that feedback with our developers! Please check your inbox and junk mail folder for that message.

Jonathan - Shopify Support Guru

March 9, 2021

Not too many options with this app, not sure how well it works. Not too many options with this app, not sure how well it works.

Torched Products
United States
2 days using the app
Google LLC replied March 18, 2021

Hey there,

Claire here from Shopify. Thank you for taking the time to leave us a review of the Google Channel. I'm going to follow up with you in an email so I can see if I can help you any further with getting the app set up and working for your store.

Claire l Shopify

Edited January 10, 2021

I used this app to manage my online store. I will continue using this app to reach regular customers

Ashopaharra
United States
2 days using the app
Google LLC replied January 22, 2021

Hey there,

Robyn here from Shopify. Thank you for taking the time to share your review of the Google Channel with us - we really appreciate it! I hope the app has been helpful in managing your online store. I'm going to follow up with you in an email to open up the lines of communication and see if there's anything else I can do to help.

Robyn | Shopify

Edited January 25, 2020

It does def make a difference in traffic. To many rules that makes it complicated such as variants and using other marketing that can violate policy. But over all it brings business so I'm not to unhappy.

The-Modern-Fellow
United States
About 19 hours using the app
Google LLC replied January 30, 2020

Hi there, my name is Jonathan and I am a member of Shopify's support team!

I'm glad to hear that you've seen an improvement in site traffic since downloading the Google Shopping app! That's one of the great benefits of using Google to market your products.

It's unfortunate to hear that you've found Google's Shopping Ad policies hard to follow, it can certainly be a lot to digest. I'm going to follow up with you and se if I can provide any support in better understanding that.

I'm going to be sending my correspondence via e-mail, so look out for that! You may also find the message in you junk mail, so be sure to look our there as well.

I look forward to speaking with you!

Jonathan - Shopify Support

Edited June 21, 2020

Beste was ich gesehen hab Top App !!! Kann ich jeden nur empfehlen. Hab sehr viele Verkäufe gemacht.

The Brand Outlet
Germany
About 16 hours using the app
Google LLC replied July 31, 2020

Hey there,

Claire here from Shopify. Thank you for taking the time to share your review with us, glad to hear it resulted in sales for you. Our team are consistently working to improve the app and add functionality to suit our Merchants needs. I'm going to follow up with you with an email to open up the lines of communication here to see if there is anything more I can help with.

Claire l Shopify

February 1, 2021

They need to change the requirement of having to forms of contact. I operate my online business out of my home and do not want my home address or phone number available online. An email address should be sufficient, especially if the business also has social media handles.

The Little Kiwi Co
United States
About 13 hours using the app
Google LLC replied February 2, 2021

Hey there,

Chelsea here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. I can certainly understand the challenge to verify two pieces of contact depending on the nature of your business set-up. I'm going to follow up with you in an email to open up the lines of communication here so I can see if I can help you any further and also share your feedback with our developer team.

Chelsea l Shopify

January 20, 2020

I used this app to help me optimise my website. I didn’t find it terribly easy as I am not young
I wish that it was a bit more “ aged friendly”

Oil Cloth Lady
New Zealand
About 5 hours using the app
Google LLC replied January 30, 2020

Hi there, my name is Jonathan and I am a member of Shopify's support team!

I'm glad to hear that the Google Shopping app was able to help you optimize your online store, that's great! It's unfortunate, however, that you found that it wasn't extremely user friendly.

I would like to get in touch with you via e-mail and learn more about that experience so that I can share your feedback with our developers! I will be send that message today so be sure to keep an eye out for it.

I look forward to speaking to you!

Jonathan - Shopify Support

January 19, 2020

First time user. Not sure exactly how to rate the app, so I just rated it from a 50/50 point of view.

Phlavors
United States
2 minutes using the app
Google LLC replied January 23, 2020

Hi there, my name is John and I'm a member of Shopify's Support team!

Thank you so much for leaving us a review and sharing your feedback! We really appreciate it, as it helps us make the Google Shopping app better for all of our merchants.

I'm going to follow up with you via e-mail to further discuss your experience with the app and see how the set up process is going for you! Please check your inbox and junk mail folder for that message.

Talk soon,

John - Shopify Support

August 2, 2019

The app helps you post images into the Google Shopping area of search results. It easily keeps the product information one place to adjust like a table.

Bulging Gift Baskets Vancouver
Canada
November 3, 2024

Collectives Decor and More
United States
8 months using the app