Reviews (9,436)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and quick setup of these apps, highlighting their seamless integration with Shopify. They value the tools for enhancing business growth through effective advertising and product promotion on Google platforms. While experiences with customer service vary, many find it supportive, particularly during setup. The apps are also praised for their ability to manage product feeds and ads efficiently.

July 27, 2020

google channel is really good for my business. it helps a lot for improving my business and getting new customers

Kochi Basket
India
12 months using the app
February 21, 2022

Account was suspended for "Custom" products. Everything was corrected requested re-review and the only thing they tell me is hurry up and wait. It cant be this hard to review an account that you disabled so quickly without warning. We are over the weeks of run around. No one seems to care or want to help resolve this issue.

Lucky Mellon
United States
12 months using the app
Google LLC replied February 23, 2022

Hi there,

Thomas here from Shopify. Thank you for taking the time to provide valuable feedback on your experience. Although Google is responsible for all account suspensions, I'll be sending an email out to you shortly to open up the lines of communication and gather further feedback.

Thomas | Shopify

October 27, 2022

I've tried to configure and reconfigure this app for months, it will approve less than half of my products and disapprove the other half with a reason that doesn't make sense. I'm super frustrated and disappointed.

Fraser River Forge
Canada
12 months using the app
Google LLC replied November 1, 2022

Hi there,

Vance here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm sending you an email to open the lines of communication and offer further support.

Vance | Shopify

September 1, 2022

I have problems ALL the time with this channel! There is always something wrong with my site ...misrepresentation... bla bla bla,,,, I had these same problems with my other store! This is one of the most frustrating things to deal with as a website owner! So much stress, so little accomplished!

Pretty Hare
United States
12 months using the app
Google LLC replied September 6, 2022

Hey there,

Thomas here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggle you are facing with your account. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address this concern.

Thomas | Shopify

April 29, 2024

sehr gut

Ebixs by Zachmann & Schneider
Switzerland
8 months using the app
Edited November 5, 2020

I used this app to stream line managing my business. It has been really easy to set up and use so far.

SleepHack
Canada
12 months using the app
April 3, 2021

Excellent for small business. I am looking to increase my revenue and perhaps add more employees to my company.

graciouslocsandminks.com
United States
12 months using the app
June 30, 2023

I am not sure what to say but my business is not doing well . I am not selling products and I am ready to close it ..

LevwaY
United States
12 months using the app
August 15, 2020

Great and powerful tool built by Shopify! Thanks a lot for building great things for today's entrepreneurs..

kottona
United States
12 months using the app
July 8, 2020

Having another channel to advertise, sell, get traffic and expand reach is What my Business needs thats why I Installed Google.

outdooradventuredirect
United States
12 months using the app