Reviews (3,924)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting visibility and sales through Google Shopping and YouTube integration. They appreciate its easy setup, user-friendly interface, and responsive support. While it syncs well globally, some functionalities may pose challenges. The integration with other Google tools enhances business operations, and continuous updates improve app performance. Merchants also value the professional assistance available for setup issues.
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Absolute worst app ever as is the whole google multiplex of overly complex apps accounts and systems.
Everything is a nightmare, so insanely complex to try and setup to track conversions, I have never been able to do it, there is always some issue, error, bug, etc.
On google alone you have to setup a business manager account, merchant center account, search console account, analytics account, google ads account, youtube google shopify app, then try to link all of the above together, install code on every page, create custom events, troubleshoot it endlessly when it does not work off the bat (NEVER DOES!!).
I mean, are you kidding me???? all this to track a conversion?? what year are we living in. Feels like going back in time to the 90's to make of this work. DON'T WASTE YOUR TIME
Hi! Good news! If all you're doing is conversions, you only need to set up that conversion tracking. You don't need to link to Merchant Center or even Ads if you aren't using those tools. There should be no need for you to set up a YouTube channel just to track website conversion data. We do provide all these options should you want to add on GA4, or Merchant Center, or YouTube, or Local Ads, but it is definitely not a requirement to click through every program onboarding if all you want is to turn Conversion Tags on. You don't even need install custom code (the app does that tagging for you), and you definitely don't need to create custom events - you can use the defaults in the settings and that works for 95% of our users.
Sorry that wasn't clear and you connected every program we provide!
I'd love to use this app, but like most stores, my product ids in Google Shopping are not Shopify product ids - they existed before they were on Shopify. Without being able to choose which field acts as the item id, this app is useless. Even if you don't use the Google Shopping features, it will not record conversions correctly either because the product ids will be different. I can't change the product ids in Google Shopping, as then I'll lose years of data on those items. Simple fix would make this app great
Hi! Thanks for the suggestion. We initially built the app to use the default Shopify ID export format for two reasons: 1) It would cover the most merchant use cases since very few customize their Shopify IDs past the default product_variant format and 2) Due to how Google treats every variant as its own product, we needed a consistent way to transform Shopify Products into Google variant offers, and this was a guaranteed unique product format that would match across systems. We have investigated allowing merchants to select an export format, but ultimately this may cause more problems with products merging in Google if they aren't selecting a unique identifier. For example, Shopify does not validate or enforce your SKU to be unique across your store, so this could cause major problems when we kept updating the price of your TV based on the duplicated SKU of your pencil. Additionally, this would imply that changing the product ID option in Shopify would update the products in Google, which isn't the case -- once a Product ID is set in Google, it is unable to be changed.
Sorry this app won't be able to help you with your current Product IDs - we do have a lot of merchants ending up doing a one time switch to the new product ID formats since it tends to integrate better overall using the default Shopify Product IDs, but I understand it would not work in your case.
Could you help us?
Our Shopify products are automatically generated with SKU numbers when they are synced to Google Merchant Center via the Google & YouTube app, rather than the SKUs we manually entered in Shopify. This has caused us significant difficulties.
Hello - we will utilize Shopify's Global ID format on product exporting, since they give a unique product and variant ID for EVERY product in your database, and it will be unique across the entire ecosystem. Since "SKU" field in Shopify is not required, and can be duplicated, it would cause issues in Google if we tried to use that as our unique identifier on products, since some products would be missing it, and others would be duplicated.
If you need SKU to persist into Google, we'd recommend adding those values to the Google MPN field in Shopify > Products > Metafields > Google MPN. This would let you see this field in Google Merchant Center by adding the MPN Column in the all products view.
Here is a handy bulk editor link to use:
https://admin.shopify.com/store/_______your_store_name_without_the_myshopifycom_part______/bulk/product_variant?resource_name=ProductVariant&edit=sku%2Cmetafields.mm-google-shopping.mpn
This App sends an incorrect availability to the Merchant Centre if stock is zero, but the item can be backordered. Instead of sending BackOrder to Merchants Centre, the App sends IN_STOCK.
Hi, sorry this makes the app unusable for you. We decided to make the availability "In Stock" when you click "Continue selling when out of stock" because on your Shopify website, this shows up as purchasable to customers. This behavior ensures what we show on Google matches the purchase behavior website. Not all websites show Backorder status as able to add to cart like you can set up on your store, and other stores may set it up that this backorder status simply shows as In Stock to a customer, so in those cases, us setting the status as Backorder and not In Stock could cause confusion for a customer clicking through the product but not able to check out, as well as negative experiences on ad campaigns.
Basically, a merchant on Shopify settings "Continue to Sell" may mean the product is "In Stock", or "Backordered but Add to Cart" and we don't know. So we chose to go with the safest situation of "It's buyable, click this product" which ends up being In Stock in our database.
If you could contact our support team, I'd like to understand the implications of this a bit more. It obviously seems important to you so I'd like to determine how important it is what we start including "Backorder" instead of in Stock when quantity is 0 but "continue to Sell" is selected.
This app works great for me and my business! It took me a while to get to know Google's advertising products and to gain basic skills in digital marketing in general, because Google's products are created by some of the most intelligent people on the planet. Thank you for everything, Google team!
Kind regards Stan.
simplifies the entire google ads experience by integrating analytics, conversion tracking and merchant center product feed into a single app. Indispensable for any entreprenuer.
De koppeling tussen Shopify en Google Shopping werkt tot nu toe erg prettig. De installatie was eenvoudig en de producten worden netjes gesynchroniseerd. We zijn nog bezig met optimaliseren, maar het dashboard geeft goede inzichten en helpt om structuur aan te brengen. Ideaal voor startende webshops die willen groeien via Google.
Google has become one of the worse companies to deal with nowadays. You'd basically have to employ a fulltime person just to deal with the sheer volume of errors, blocks, 'fixes', 'bans', 'verifications', and it goes on and on and on and on. One second they claim you're selling 'dangerous products' (we don't), or that we have no shipping information (we do), that we are missing gtin (we don'r), or that there is 'misrepresentation' (we don't, for 10 years).
Google appears to think you have nothing else to do with your business or your life than to be a full-time Google account manager to deal with their mess, and this is how they've designed their now impossible-to-deal with "service".
I wish Google was replaced by a different company altogether. Maybe they can be bought up, or shut down, or replaced completely. It's a mess.
Hi,
I've successfully added the app to my shopify account and everything works perfect. Great work !
I'm now looking to add multiple feed based on each market (belgium, germany...etc) but can't find the option. I've read in the comments that you are going to extend this during the next month ?
In the meantime i saw a workaround but don't understand how to do this "You can add countries to your existing feed in Merchant Center by editing the Content API countries." ?
Thank you in advance for your help.
Hi! Yes we are in the process of migrating everyone to the new feed management system. You should see it shortly, if you haven't already.
Merchants who have been migrated already will receive an email notification and a banner on their Google & YouTube App page. You will also be able to access the Country Selections under Google & YouTube App > Settings > Your product feed settings > Countries and languages > Manage
here you can select Automatic (We will always attempt to use the same countries in Google that you have in Shopify as a Market with valid shipping rates) or Manual (You can check and uncheck eligible countries to show on Google yourself)
Getting this configured with a brand account was a ton of trouble, but once it was working, it seems pretty slick.