Reviews (9,455)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and quick setup of these apps, highlighting their seamless integration with Shopify. They value the tools for enhancing business growth through effective advertising and product promotion on Google platforms. While experiences with customer service vary, many find it supportive, particularly during setup. The apps are also praised for their ability to manage product feeds and ads efficiently.

Edited July 1, 2021

I'm done! Worked for many years just fine, 2 weeks ago 3/4 of my items showed sudden errors and no one (neither google nor shopify) seem to be able to figure out why. I have stopped paid advertising until there is a resolution, if ever. At this point I have no confidence they will figure it out. I don't have the time or patience to continue to work with either of them to get it right anymore. After reading other frustrated Shopify sellers I want to add that we also are 100% custom products

Mystic Moon Shop, Inc
United States
Almost 5 years using the app
Google LLC replied July 5, 2021

Hey there! Luke here from Shopify Support.

Thanks so much for taking the time to review the Google Shopping Channel. Your feedback is valuable and we are always looking for ways to improve. I am sorry to hear about the problems you are having recently with product approvals. While Google does have full control over all approvals, we can often dig in to find out what needs to be done to get them approved. I am going to follow up via email so we can dig in a little deeper together and get this sorted as quickly as possible.

Luke | Shopify Support

June 24, 2020

Great! easy to use and understand. I just followed the directions step by step and BAM! I was done. I would recommend this app to all my merchant friends.

MRG Gifts
United States
4 months using the app
October 24, 2023

Great, simple and straightforward. :)

Smallest Star
United Kingdom
4 months using the app
November 8, 2023

muito bom

Rainha Virtual
Brazil
4 months using the app
April 7, 2020

really easy to use. user friendly. google merchant setup needs to be easier, to understand. Thank you

Grinning Bamboo Toothbrushes
United States
4 months using the app
May 7, 2021

This app does not approve several items and it doesn't tell you how to fix the issue. Also, items do not show up on Google Shopping.

Bountiful Baby (DP Creations LLC)
United States
Almost 5 years using the app
Google LLC replied May 10, 2021

Hey there,

Thanks for taking the time to leave a review! Totally understand that you'd like for products to be approved and displaying on Google's Shopping tab - there could be a few different reasons for products to not appear, I'd be happy to investigate further with you. I've sent you an email to gather some more context about the issue and I look forward to getting this figured out at the earliest! Chat soon!

Nidhi | Shopify Support Specialist

September 19, 2023

perfecta apppara ventas

Tuhogar24h
Spain
4 months using the app
May 4, 2020

thank suport - Everything looks good. I am a new user of google shopping. I am very happy about you.

shop olo
United States
4 months using the app
February 18, 2021

It was easy to set up, I'm just getting familiar with things, so, I haven't had a chance to completely evaluate it yet.

Village Kitchenware
United States
4 months using the app
April 13, 2020

good use google in my shop it's easy .

All2_care
Egypt
4 months using the app