Reviews (9,458)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and quick setup of these apps, highlighting their seamless integration with Shopify. They value the tools for enhancing business growth through effective advertising and product promotion on Google platforms. While experiences with customer service vary, many find it supportive, particularly during setup. The apps are also praised for their ability to manage product feeds and ads efficiently.

November 6, 2019

I haven't started using it yet but looking forward doing so and so far setting it up has been easy.

MALELIA'S at Hanalei Bay Resort, Princeville, Kauai, Hawaii
United States
4 months using the app
December 11, 2019

very easy to use via shopify very impressed. will highly recommend specially if you are like me and not confident at doing this.

Treasured Home & Gifts Ltd
United Kingdom
4 months using the app
June 28, 2019

I waited a long time to review this app hoping the bugs would be worked out and I could give a higher rating. Unfortunately, I can't. It's been a constant problem with new errors and problems every week. Now, I'm being told the problems are due to my theme. Although these new problems have just occurred. I did not have these errors in the first couple of months. The only reason I'm continuing is the app is free. I may have to give up soon.

RunPups
United States
Over 4 years using the app
Google LLC replied July 3, 2019

Hi, there. Thanks for taking the time to share your feedback with us about the Google Shopping app. I'm sorry to hear that you've had a frustrating experience so far, and I'd like to work together with you to get the app working as intended for your business. I will be following up with you by email and hope to continue the conversation there! -Emma, Shopify Support

January 7, 2020

Google shopping is a great app. Simple and streamlined that makes it something that I recommend for others

Botanica Oshun
United States
4 months using the app
Edited August 20, 2020

worked well to install it, new to e-commerce. thanks. Look forward to learning more of its capabilities.

Misumin
United States
4 months using the app
February 20, 2020

I really like this app. easy to Bulk List when uploading more than 800 hundred. It's tough getting the variants at first but once you get it, you got it.

The Updated Ones
United States
4 months using the app
Edited July 13, 2020

I used this app to help me in my Shopify store to connect to Google merchant Center. It was very easy!

Class and Curves
United States
4 months using the app
February 15, 2019

I really like this app and would really recommend. It's easy and6 ahve all what you need. Greetings ⇒ https://spar-king.com/

Spar King
Germany
4 months using the app
July 31, 2020

Help me setup google merchant in few clics. It seems to work only for smart campaigns though. The good thing is that it helps you see which products are going through and which one are not eligible for shopping so you can adapt it.

Adeline Klam
France
4 months using the app
Edited January 26, 2024

I am very disappointed! And now its very difficult to even use when adding products. For some unknown reason Shopify & this Google app had REMOVED the editing metafields from the product page in admin. Do you know what this effects? It makes it almost impossible when you have a product, you have sizes, colors, gender, new/used etc. & when you have to bounce OUT of the product page, go to the app, select all the columns you need that were once on the product page then have to scroll FARR to the right and back left, then have to go back to item you just added to get the size color etc. makes it VERY UNPLEASANT! MAKES ME NOT WANT TO EVEN USE IT ANYMORE! NOT GOOD. So I have to have my website up, go to the products I just posted (which can be many) & a preset page with the columns I need is just ridiculous. Now I have to have 3 different tabs open just to create a product and to use the Google app
All I have to say is PUT THE GOOGLE METAFIELDS BACK ON THE PRODUCT PAGE ...please
thank you
PS. whoever had the bright idea of removing the metafields from the product page, should be fired...& I would sign off on that! KATIE BROWN!
& sorry for being so blunt but, this really does create alot of issues, not user friendly anymore.

1/26/2024 update! Still same issues, but now bulk editing load time is basically unusable with over 800 products. I cleared all cache etc, & im on a desktop! The platform needs work on the continuous scroll feature, even from side to side!
Plus still, they do not have a sort feature on their bulk edit! So you have to load ALL PRODUCTS to get to the one you need! Unreal!

**So please everyone, make this suggestion to fix this via feedback or reviews. Who wants to waste alot of time fiddling with an app just to get your products correct to surface on google!

Blingschlingers Jewelry
United States
Over 4 years using the app
Google LLC replied March 28, 2023

Hi there,

Brett here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you get the support you need and that your feedback is heard - I'll be in touch with you via email shortly to discuss this further.

Brett | Shopify