Reviews (9,468)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and quick setup of these apps, highlighting their seamless integration with Shopify. They value the tools for enhancing business growth through effective advertising and product promotion on Google platforms. While experiences with customer service vary, many find it supportive, particularly during setup. The apps are also praised for their ability to manage product feeds and ads efficiently.

April 26, 2020

good and easy to do. It was straight forward and anyone can do it by just following the instructions

THE BLK CXK
United States
11 months using the app
December 3, 2020

Great app for GoogleAds beginners! Helped a lot to watch the SHOPIFY tutorial at the same time of setting up my account :)

Boka Studio
Estonia
11 months using the app
July 12, 2018

No Canadian support from a Canadian company. I heard a new app is in the works. Can't come fast enough. This is a simple data feed after all.

Lace Ca
Canada
11 months using the app
Edited March 6, 2021

I'm new at this game, but the Google channel seems comparatively easy. Hey, it's much appreciated. :) I am having trouble understanding how to upload a spreadsheet with corrected product information such as gender and variants.

Margaret Lawton
United States
11 months using the app
November 14, 2019

Easy to use and great interface for correcting errors and resubmitting data. Also fast response in validating products.

Viceco Beauty
United States
11 months using the app
March 13, 2023

Hi, Google Channel Team I Have facing a problem. I have done all the steps but in the last step ''Manage target country and language'' have not showing Target country and Target language option in the selection box. please guide me on how to solve this problem.

Full Throttle Pakistan
Pakistan
10 days using the app
Google LLC replied March 16, 2023

Hi there,

Thank you for your feedback - it sounds as though your shop was being affected by Google's beta currency limitation. Great news! Google has now expanded their target country options to include more currencies. I'm going to follow up with you over email to open up the lines of communication and make sure you are able to set up your accounts.

Charlotte | Shopify

April 5, 2021

It's helping me with ads, and learning how to do this on my own without spending an arm and a leg. I have been doing a lot of research and ready to see how this helps me grow my business

Thompson Woodworks
United States
11 months using the app
August 26, 2019

I have had a lot of problems with this app. I installed it recently and I launched a campaign which is automated of course. However, after the products were approved and the campaign started running there was no information on the admin panel about the amount of ad spend. Then when I went to another app called ROI Hunter, on the google ads section of the app it said that I had already spent over $20.00. I am afraid to use this app because the admin panel says there is no ad spend and no activity and then later on I find out that I have in fact spend money on ads. I also had a lot of trouble with messages popping up saying that my shipping rates were not properly set up and that I had to include a range of shipping rates. I wanted to set up one standard free shipping rate for all products in my store.

Rbafaro Store
Canada
11 months using the app
Google LLC replied September 12, 2019

Thank you for sharing this feedback. I'm sorry to hear about the issues you've had with setting up and using the Google Shopping app, especially in regard to the billing for your ads. In terms of your shipping set up, Google does require specific shipping settings to be in place in order to use the app. This link (http://bit.ly/2LOcskd) helps explain these requirements in more detail.

In order to look into this further and help investigate the billing on your account, as well as the shipping set up, I'm going to reach out to you via email. Please reply directly to my email once you receive it and I'll be glad to assist further. I look forward to hearing back from you! - Rae, Shopify Support

August 20, 2020

Is was very easy to install.This is gonna help with my store.Im new in this e-commerce business
I’m very excited
Thanks

MERNAJ
United States
11 months using the app
April 30, 2020

The app work perfect for me. I didn't have one single problem setting up. I was done in in like 5 minutes

Deity2019
United States
11 months using the app