Reviews (9,477)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and quick setup of these apps, highlighting their seamless integration with Shopify. They value the tools for enhancing business growth through effective advertising and product promotion on Google platforms. While experiences with customer service vary, many find it supportive, particularly during setup. The apps are also praised for their ability to manage product feeds and ads efficiently.

April 6, 2021

Incredibly easy to set up. I am very happy with this service. Thank you so much for making this process so easy for the user.

Mason & Bone
United States
3 months using the app
May 9, 2020

Good app it is very useful. Especially when you are starting any online shop It will give you some views

TheFinestWorkouts
Spain
3 months using the app
March 13, 2020

Easy to use and works awesome! Walk through all the steps and was easy to understand. Would recommend!

Spark and Flair
Canada
3 months using the app
December 23, 2018

must have app................................................................................................................................

Royal Technologies ::::: genuinebattery.com
India
3 months using the app
September 19, 2018

Was advised in the email from Shopify to upgrade to this channel as the Google Shopping channel will be closed on October 21.

First you have to delete your old Google Shopping App - no chance of getting that back.

Tried to install the new Google Shopping Channel, doesn't work, has given me a message "Updating your Merchant Center account..." for the past 24 hours. Shopify support unhelpful - told me to delete and re-install. Did not work.

Now I have no Google Shopping feed for my google shopping ads, leading to a drop in sales.

What a disaster! Thanks Shopify!

MEGAMAC
United Kingdom
Over 3 years using the app
April 1, 2020

This app can help us target and reach customers in specific locations more cost effectively and with better analytics.

RideFast Racing
United States
Over 3 years using the app
July 14, 2023

Works great so far. Would recommend to everyone a easy great way to set up cross selling capabilities.

Diesel Freak
United States
3 months using the app
September 11, 2022

I am experiencing some of the same issues that other people/companies are having. I keep getting GTN error on a lot of products. I also am experiencing missing inventory data issues. I don not know what that means or how to fix it. I am thinking about removing this app. My sales have dropped since this past May.

Southern Reel Outfitters
United States
Over 3 years using the app
Google LLC replied September 12, 2022

Hi there,

Thomas here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggle you are facing with your account. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address this concern.

Thomas | Shopify

April 28, 2022

My account was suspended due to misrepresentation its unbelievable so many people this happening too right now, come on google shed some light so people can correct the error

Pro Computer Inc.
Canada
Over 3 years using the app
Google LLC replied April 28, 2022

Hi there,

My name is William with the Shopify Marketplaces team, this app is actually made and supported by Shopify not Google. As such we would not have the specific reason for your suspension. We do typically provide some steps to mitigate misrepresentation suspensions but the final decision rests with Google. I will still reach out to you to discuss your store specific details.

William | Marketplaces Support Specialist
Shopify

April 29, 2020

Easy to use and great for marketing. Looking forward to seeing the outcome of using this resource. Thank you.

Iv'rim Essentials Place
United States
3 months using the app