Reviews (9,480)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and quick setup of these apps, highlighting their seamless integration with Shopify. They value the tools for enhancing business growth through effective advertising and product promotion on Google platforms. While experiences with customer service vary, many find it supportive, particularly during setup. The apps are also praised for their ability to manage product feeds and ads efficiently.

May 5, 2020

All good no problem with the app All good no problem with the app All good no problem with the app thank you

Minisec
New Zealand
3 months using the app
December 20, 2020

I'm using this app for the first time. It was recommend to me by a friend. I would like the opportunity to use the app before giving review.

Bemore Focus
United States
3 months using the app
September 20, 2020

Worst ever app to set up. EU based selling world wide, this app is impossible to setup. NO help or what ever.

FACECHART.ART
Netherlands
About 3 years using the app
Google LLC replied September 21, 2020

Hey there,

Spencer here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Sorry to hear of the struggles you were facing with getting set up. I'm going to follow up with you in an email to open up the lines of communication here so I can see if I can help you any further with getting the app set up and working for your store.

In the future it is possible to reach out to us directly by clicking Get Support in the top right corner of the screen when in the Google Channel.

Spencer l Shopify

June 12, 2020

First time using and setting up. Simple and easy. I’ve used other e-commerce platforms and Shopify is Number 1 all the way.

Pure Dominion
United States
3 months using the app
April 3, 2022

My account got suspended as soon as I added this. I don’t even know what I did wrong. Do not install at any cost.

SlickMod
United States
About 3 years using the app
Google LLC replied April 4, 2022

Hi there!

Chris here with Shopify! Thank you for taking the time to leave us your feedback. I completely understand the confusion surrounding the suspension. Google does not share with us further details on why they have flagged an account, although I truly wish they did. From our end, we can only provide you guidance based on our own experience. But at the end of the day, it's totally up for Google if they will lift the suspension or not.

With that being said, I will be reaching out to you through email shortly to offer all the guidance and support we can from Shopify's perspective. We want to ensure that you have the right tools for your business to succeed.

I look forward to chatting with you!

Chris | Shopify Support

October 25, 2020

I'm finding this almost impossible to use after a year of trying. I've contacted them and it is all way too technical for me to work through and I have been unsuccessful getting professional help with it either. Really disappointed in this one, I had hoped it would be easy to use.

The Chakra Garden
Australia
About 3 years using the app
Google LLC replied October 29, 2020

Hey there, Spencer here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Sorry to hear of the struggles you were facing with getting set up. I'm going to follow up with you in an email to open up the lines of communication here so I can see if I can help you any further with getting the app set up and working for your store. Spencer l Shopify

October 29, 2023

Muito bom

Inevoz
Brazil
3 months using the app
November 4, 2023

gut

aakshop
Germany
3 months using the app
June 16, 2023

Estou ansioso, para aproveitar as oportunidades e visibilidade que a ferramenta vai me proporcionar!

Terra Oferta - Easy Shopping
Brazil
3 months using the app
Edited June 17, 2020

great service for business start-ups or set up syncing product to another store website pretty easy and excellent thank you ecommerce online great place to get started i did

Essential Edepot
United States
3 months using the app