Google & YouTube

**Please Read This**

My account is suspended for misrepresentation, but my website is fully transparent. Policies, secure payments (Visa, PayPal, etc.), and SSL are in place. I lack reviews as my site isn’t popular yet—how can I highlight reviews if none exist? Even Shopify's team found no issues. I’ve followed all Merchant Center SEO rules and provided required policies, yet I’m still rejected. I offer 1-2 day delivery in India. You again suspended my account after I submitted a good review.

Really bad experience, I would never recommend google to anyone. These people have no emotions, have absurd rules and don't help you when you get banned. These guys can't even tell me why my account is blocked for Misreprensetation, they give you several different answers. I will go through their competitors who are less wok

The least intuitive app I've come across so far. Confusing, creates errors, waists time. The worst part is that in order to get support from Google, one needs their Shopify Account ID, which is not readily available in their store, but requires a chat with Shopify support. Even they didn't know which ID to provide (multiple failed attempts inputting a "Shopify Account ID" value in the Google support request).
Very frustrating.

Suddenly my products disappeared and I cannot reach anyone from support. Very frustrating to say the least.

Be very careful when installing this app. I installed it, put in the information per Shopify request and it started asking for information that nobody has and before I could do any research it shut down my automatically started account. No warning, no chance to fix, just said I wasn't doing how it liked it and never told me how to fix it and it can be fixed wrong. Even worse, the only reason I did it was to assign my store to my account and the store I wanted, even though it let me connect, the location wasn't on the list. Completely useless.

I will update this review to 5-stars if and when a representative from Google and/or Shopify provides a satisfactory explanation for why my tax settings to change from "No sales tax specified for any U.S. states" to "Sales tax specifiied for all U.S. states". Sales tax should be automatically or manually synced like Shipping settings. This bug has been present in the app for years and should be fixed asap.

Wrong! Google displays estimated sales tax in all cases, including when the merchant does not collect sales tax on some or all states. Again, the app shoudl follow the store's tax settings.

Verry disapointed about this app. Since i'm using this app my google ads account is suspended for circumventing systems policy. I have contacted google a lot of times, there is no service and no help?! We have object several times and nobody is trying to help us so we can fix te problem. We have a simple shopify store with a few products.. @Google, can you contact us how we can fix the problem so we can advertise our products..

Zero Stars .Google is vague , unhelpful and when you ask for help keep repeating the same sentences like a bot . I asked specific questions and their response is the same thing ,over and over again . It's a waste of time and unhelpful to ppl that are just starting . If someone asks for help and specific help please answer what is asked . I have read all the things and sending me the same thing again is not going to be helpful if you can't answer questions on what I'm doing wrong.

I'm adding that your response is unhelpful when the only reviwe is another bot that decided youre not compliant.

O app na Shopify fica com o status de Não Conectado, desta forma as métricas de conversão não aparecem corretamente, o que impacta no resultado das campanhas. Já encontrei mais pessoas com o mesmo problema e parece que não resolvem.

Worst.. when just connected with the Shopify account the products were getting approved. and after 2-3 days it was showing as Misrepresentation policy violated. No proper clarification is provided. just the robotic email received that to visit the policy page and read all over again ang again. it would have been better if there are specific issues have been mentioned. so that as an individual handling all the things can manage and correct the things which is causing issue. instead of just copy pasting the same email.
i know nothing right is going to happen. just in words a message full of formality include an apology and our our team will look into this. or is looking into the concern or some same repetitive bot messages.