Reviews (3,927)

Overall rating
4.5
Counts per rating level
  • 71% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting business visibility and sales through seamless integration with Google Shopping and YouTube. They appreciate its user-friendly interface, reliable performance, and continuous updates. The straightforward setup process, supported by effective assistance from the Google help center, and the innovative AI image creation feature are particularly valued for enhancing marketing efforts and driving traffic and sales.

April 13, 2025

Waste of time, constantly suspending my online shop, and no support to solve the problem.

Tea Topia
Bulgaria
Over 3 years using the app
January 26, 2025

"This app has been a fantastic addition to our workflow! It’s intuitive, reliable, and packed with features that help us stay organized and efficient. The integration with other Google tools makes collaboration seamless, and the updates keep getting better. Highly recommend for businesses or anyone needing a powerful, user-friendly app!"

5/5

Archy's Garage
United States
17 days using the app
Edited June 3, 2025

I rate the app, but I have issues with the products I advertise on Google due to their categorisation. I'm a Home Brew Supply Store and some of my products are deemed to contravene Googles policies around alcohol.
I do not make of sell alcohol, only the ingredients to start making it.

3 Ring Circus Brew Shop
Australia
5 months using the app
March 26, 2025

Die Google App funktioniert einwandfrei! Alles ist sofort verfügbar. Die Benutzeroberfläche ist übersichtlich und intuitiv, sodass die Nutzung super einfach ist. Eine zuverlässige App, die den Alltag erleichtert!

elara24
Germany
About 1 year using the app
May 10, 2025

Graet app works fantastic and is straight forward to set up

Paint by Wallmaster Paints
Australia
Almost 3 years using the app
May 13, 2025

I like it so far, I hope I will get more benefits forward

Infinite Visibility
United States
About 1 year using the app
February 28, 2025

I was ripped off by google and the support is poor. before you use this app I recommend checking all the reviews on trust piolt. Google has so many negitive reviews that I don't understand how shopify can partner with them. All I am saying is do your research before you use Google.

The Fishing Gear Shop
United States
About 1 year using the app
Google LLC replied March 3, 2025

Hi! Sorry to hear your negative impression. I wasn't able to find any support cases or connected accounts under your store with us on the App, but I see you're disappointed by the cost. This app is free to install and use and has no costs whatsoever, and Trust pilot doesn't seem to have any reviews on this App specifically. Feel free to send us a support ticket at https://support.google.com/merchants/contact/shopify_3p_support_app so we can look into your issue.
If you're being blocked by policy issues, make sure that any Ads Accounts you may have are also in good standing before requesting a policy re-review.

January 17, 2025

It’s terrible that I’ve tried reinstalling and uninstalling 4-5 times over the past three months.

- Setting up conversion tracking for Shopify is overly complicated. If I use third-party apps, they gain access to my ad account, exposing all sales data or ad information.
- If I install the official apps from Google (like the Google & YouTube app), they fail to report data accurately. For example, I had 8 orders from Google Ads, but the report only recorded 3 conversions, which affects ad learning performance.
- If I try to set up conversion tracking from GTM (Google Tag Manager) to Shopify myself, I need to know some coding or be proficient with it (layers, scripts, etc.). How can a sales manager do this on their own? Shopify makes everything unnecessarily complicated.

In conclusion, both Google Apps and Shopify deserve a poor rating due to the overly complex setup process for conversion tracking.

Zia Color Store
United Kingdom
4 months using the app
May 19, 2025

J'aime beaucoup la partie Product Studio elle ma bcp aider pour mieux présenter mon site

sacaelle
Morocco
Almost 6 years using the app
March 28, 2025

A aplicação é essencial mas podia haver mais opções nas configurações e na vizualização das razoes para haver produtos pendentes ou restritos e modo de correção.

Garrafeira Viana
Portugal
About 1 year using the app