Reviews (9,486)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and quick setup of these apps, highlighting their seamless integration with Shopify. They value the tools for enhancing business growth through effective advertising and product promotion on Google platforms. While experiences with customer service vary, many find it supportive, particularly during setup. The apps are also praised for their ability to manage product feeds and ads efficiently.

April 11, 2021

Our Query to Shopify: We are manually updating google fields for each product even though we had done this in bulk before while uploading using CSV. For example, see attached screenshot. This particular product was uploaded with all details like category, age, condition but still, it shows blank. We are doing all this manually now for each of 2000+ products. The response we received from Shopify: This is expected. These fields were for an older version of the Google app that no longer feeds this into the current Google channel so you will need to manually edit these fields. However you could use an app for this such as Excelify Or for more control over bulk editing these fields [Ablestar Bulk Product Editor(https://apps.shopify.com/bulk-product-editor) This doesn't help. We are not here to install the app and pay for each and every basic thing. what is the use of the google channel app? just ads? Whereas it should also help us make on-page optimization. Also, there is no way to insert canonical tags other than going to edit code. Our view is everything that needs to be done for google must happen from here.

Read Aloud India
India
About 3 years using the app
September 4, 2023

It's excellent, so simple and straightforward all the way to setting it up!

Austrige
Canada
2 months using the app
January 8, 2020

YELLOOOOOO0OOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO
LOVED VERY GOOD

Extra Shop Express
Brazil
2 months using the app
Edited December 12, 2019

I have used google shopping, its an amazing effort done by google to create such a platform, it has been very beneficial for me.

Flips+
Iraq
2 months using the app
Edited August 19, 2021

Horrible Customer Service - shopify not google - The app makes lots of errors on the feed (not showing the url). Support are bad, the app is bad.

Capital Golf
United Kingdom
About 3 years using the app
December 14, 2019

çok çabuk kuruldu ve herkese tavdiye ediyorum.uygulama harika.ama google ads bağlantısı olmadı bir türlü.uğraşıyorum bakalım çözeceğim yakın zamanda.çözülmezse uygulamayı kaldıracağım.aslında çok işime yarayacak.sorun düzelirse sitemi tanıtabileceğim

SHOPPİNGUSA.NET
United States
2 months using the app
August 6, 2021

Horrible Customer Service! We have been running very good shopping campaigns since 2018. Come The end of May 2021 something in Google changed and adds stop running with success and cost skyrocketed. We were getting 500% return on ad spend and now it is one to one. We have reached out to Google from 2 months and the support or underwhelming. We even got disconnected on Phone call and they never attempted to call back. The shopping campaigns are automated and we have accepted/acted upon every recommendation from Google. Support is non existent. We should have learned our lesson after building Google Shopping Site and Google discontinued the efforts.

Prince of Scots
United States
About 3 years using the app
Google LLC replied August 10, 2021

Hello,

Jack here from Shopify. Thanks for taking the time to submit your feedback. Our app allows you to link your products to Google and run Shopping ads. Any changes to the ads performance would be the because of Google. I'm going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having.

Jack | Shopify

December 1, 2019

Everything was easy to do and manage, I was able to work through all of the things I was required to do in order to have assistance with my marketing. Took less time than if I would have done it myself.

Crowned Items
United States
2 months using the app
Edited July 28, 2020

it is very good experience .it is really best app . excellent work . keep in touch . thank you so.

Easy Get Service
Sri Lanka
2 months using the app
July 9, 2020

Excelente página servicio rápido ,conexión rápido y la seguridad excelente .confiabdo que mi página sea promocionado para poder tener ventas

Cocoaswimwear
United States
2 months using the app