Reviews (9,488)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and quick setup of these apps, highlighting their seamless integration with Shopify. They value the tools for enhancing business growth through effective advertising and product promotion on Google platforms. While experiences with customer service vary, many find it supportive, particularly during setup. The apps are also praised for their ability to manage product feeds and ads efficiently.

February 12, 2022

Have an ad test pending since Oct 2 2020. I can't delete it cant pause it google was no help when i reached out to them to attempt to have it removed. It states its waiting for their approval over a year later. Cant make a new ad because of this "pending" one. Totally useless app

Coastal Sea Treasures
United States
Almost 3 years using the app
Google LLC replied February 14, 2022

Hey there,

Adil here from Shopify. Thank you for providing that feedback. I'm sorry to hear of the issues you are having with setting up campaigns on the Google Channel. We do want to make sure that the channel is working as expected for you so I'm going to dig into this and follow up with you in an email.

Adil | Shopify

January 19, 2024

parfait

les pépites d'lb
France
2 months using the app
November 23, 2022

The issue with the gtin has to be fixed/changed. So many businesses are losing out on product sales on google due to this.

Chill Mamas Boutique
United States
Almost 3 years using the app
Google LLC replied November 25, 2022

Hi there,

My name is William with Shopify support and I'd like to help you navigate this error on the Google channel. We appreciate all reviews as they allow us the opportunity to assist you and they help us make a better app. Please watch for my upcoming email so I can discuss the account specific settings with you.

William | Marketplaces Support Specialist
Shopify

August 9, 2020

We are hoping Google will help us expand our brand and reach more customers. We are new and can use all the exposure we can muster.

Kannabis Kings Apparel
United States
2 months using the app
August 12, 2020

Bien et rapide. Un moyen très pratique pour être liée. Pour gagner en visibilité et toucher un maximum dans votre entourage.

Le Bel-Ami
France
2 months using the app
August 3, 2020

I used the app to set up automated ads for the clothing brand I work for but tits not really delivering

Aligne Studio
India
Almost 5 years using the app
Google LLC replied September 1, 2020

Hey there,

Claire here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. I'm going to follow up with you in an email to open up the lines of communication here so I can see if I can help you any further with getting your Google Smart Shopping Campaign set up and working for your store.

Claire l Shopify

April 7, 2021

I just installed this app, It is super easy to configure with minimum steps. So, I am yet to use this application - Will update once I use it for few weeks with my updated review.

SHOPLOUNG
United Kingdom
2 months using the app
February 10, 2020

Fast and easy installation. A few clicks and it's all set up. I was able to set up without the assistance of my web developer!

PlushPetland
France
2 months using the app
June 16, 2020

Made it very easy .absolutely love the new features!way to go!Now hopefully it won't be too long off in getting my first customer.

Bet ya bottom dollar
United States
2 months using the app
March 28, 2021

the set up was simple and easy first time using this i am excited lets see how this goes.Because it will be helpful to gain more customers.

No Illusion Hair Xtend
United States
2 months using the app