Reviews (9,488)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the ease of use and quick setup of these apps, highlighting their seamless integration with Shopify. They value the tools for enhancing business growth through effective advertising and product promotion on Google platforms. While experiences with customer service vary, many find it supportive, particularly during setup. The apps are also praised for their ability to manage product feeds and ads efficiently.
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EXCELENTE APLICACION SOBRE TODO PARA UNA PAGINA QUE COMIENZA A DARSE A CONOCER EN REALIDAD MUY BUENA APLICACION.
Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.
Review body
It was simple and easy to follow the step by step guide on how to do what is required. I would recommend this to all Shopify store owners it's free and easy.
Customer service for the win. Still having a few issues with getting the Google bot on my side but the app is doing its job now and support is even gone a step further to point out what else may help my case for the g-slapper. Still in progress but confident everything will sort out soon. Just make sure you're checking the Google tag information before publishing to Google and it should help with missing tags on publishing. Not enthusiastic still about the two location editing, but just more details to remember in the end ultimately.
Hi there,
Nate here from Shopify. Thank you for taking the time to provide feedback on your experience. Although Google is responsible for all account suspensions, I'll be sending an email out to you shortly to open up the lines of communication and gather further feedback.
Nate | Shopify
I used this app it's really so nice and helpful , I would say that im really happy to used it I will recommend that to my friends and family
thanks
Good I suppose but why does it keep saying 'Google has noticed that you haven’t completed the Google Ads checklist.' in my Shopify home? All the items on the checklist are green ticked and my account is working fine but this annoying message won't disappear.
Very easy to set up and use, great app so far and this last bit is to reach one hundred characters, cheers :)
I don't know how Shopify doesn't step into to help as this situation is ridiculous and we have no alternative and the lowest tier of support from Google. Their AI bot randomly flags products that don't violate their TOS. Items that's I've spend 10s of thousands of dollars advertising with no issue previously. The employees aren't able to override the bots and tell me to "use a work around" with a new productID... Oh, ok, let me just reset all the feedback and SEO to POTENTIALLY comply with your overlord bots. This is the suggestion/response that I get each time I reach out: Thank you for contacting Shopping support regarding your Merchant Center account: [XXXX]. I hope you are doing great. I have checked the account and found that 2 items are disapproved due to Violation of Shopping ads policy. We use automated systems to identify items that violate our policies. These checks are applied to all items for all merchants. I would request you to attempt a potential workaround for this as below:
You may change to a new title and description with more generic terms. You can try to mimic other Merchant's items description and title.
In my experience, some Merchants have success with submitting the disapproved products with a brand new item ID and description. This will allow the system to re-scan the item upon re-upload, which could potentially lead to approval. Note: Once, the information has update, re-upload the feed, as to refresh the product in Merchant Center. It may take up to 3 business days to complete the review. Items that are approved as the result of a review will be eligible to serve on Google Shopping within 24 hours. Here are some problematic offers:
-offer_id: shopify_US_4181554954342_XXXXX
-offer_id: shopify_US_7693148356866_XXXXX Please refer to the article for more information. I hope this information helps. Should you have further questions regarding the same, feel free to contact us via email support.
You can also provide us with the best contact number & preferred timings to reach you if any further help is required. Thank you for choosing Shopping Ads Customer Support. We appreciate your relationship with us. Can you imagine treating any customer like this? I'd challenge you to name a customer service situation that is more ridiculous.
Hey there,
Charlotte here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you get the support you need regarding the issues you are facing with the Google Channel. It looks like you shared an email sent by Google's Support team, is that right? Although Google is responsible for all product reviews and approvals, I'll be sending an email out to you shortly to open a line of communication to see how I can help.
Charlotte | Shopify
لقد استخدمت هذا التطبيق حقيقة كانت تجربه رائعه جداً أنا أحب طريقة عملة سيكون من الرائع بأن أقوم بتجربته مرة أخرى
Very easy to use! Free! and so far a very simple process. Will update review after a little more use!