Reviews (9,488)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and quick setup of these apps, highlighting their seamless integration with Shopify. They value the tools for enhancing business growth through effective advertising and product promotion on Google platforms. While experiences with customer service vary, many find it supportive, particularly during setup. The apps are also praised for their ability to manage product feeds and ads efficiently.

April 5, 2021

Es una experiencia nueva para mi. Confío mucho en sus resultados. Por la gran empresa que es google. Confiamos en su equipo de trabajo

Alpha Best Stores
United States
2 months using the app
February 10, 2021

I used this App to help me do , I really like does y it would be nice if it did z better.I don't have a google channel

Fanicadeal
United States
2 months using the app
June 9, 2022

Useless. Many non-functional features. 1-We have GTIN barcodes in all products and keeps saying missing GTIN.
2-On a product we select the correct Age and Gender to the product, we save, but then we go back to the product and stills not showing our selection. Needless to say that then Google will not have those product details. ...and more... Not worth of the Shopify brand. A "stain". The worse: look at the reviews, since long time reported problems, and Shopify does NOTHING to improve it.

Superheroes Warehouse
United Kingdom
Almost 3 years using the app
October 19, 2019

i really like this app because it is very helpfull, it is the best experience that i do with my store

Yanvaloo
Chile
2 months using the app
Edited September 26, 2020

I saw an alert that my google merchant account did not meet their requirements, so I followed the instructions to correct the error. I entered a few clicks and answered a few questions, and completed the requirements. It was super easy. Thanks!

BoomHer Mind Power
United States
2 months using the app
June 5, 2023

No support or any details whom to contact. Need someone to get back to me, this thing has created 3 tags that I do not recognize and have no Idea how to remove them. Deleting the app does nothing.

Zellart Canvas Prints
Cyprus
Almost 3 years using the app
Google LLC replied June 5, 2023

Hi there! Sorry to hear you’re having an issue with the app. We’re going to contact you privately to look into this a little bit more and work through the tagging issues. Thank you for your patience - we look forward to getting you up and running.

March 25, 2020

Just starting to use. Still learn to navigate. But so far very user friendly. I am using this to get more visits and sells

Elegrambiz
United States
2 months using the app
June 28, 2022

If you're using the Content API method for your primary feed to Google Merchant Center, the app will overwrite your sales tax settings in Google Merchant Center. This happens every few days. Shopify's support said: "this appears to be an ongoing issue that is affecting some merchant's. Our developers have been made aware of the issue some time ago but have not been able to provide a solution at this time. Other Merchant's that are continuing to use the Google Channel that are affected by this issue are using the workaround of manually updating their tax settings on the Google Channel on a daily basis." Leave it up to Shopify to recommend another app for basic functionality. Also, the user interface is hard to bulk edit and you will receive errors for missing data that you have already added to the products. Save yourself the headache and find another solution. This app is not worth the trouble.

Milwaukee Motorcycle Clothing Co
United States
Almost 3 years using the app
Google LLC replied June 30, 2022

Hi there,

Nate here from Shopify. Thank you for sharing your feedback regarding your experience with the Google channel app. We definitely want to make sure that you get the support you need regarding the issues you are facing with the Google Channel. I'll be sending an email out to open up the lines of communication and help wherever I can.

Nate | Shopify

December 8, 2017

you have to run your shop with $
€ is not allowed......

My Pop Culture
France
Almost 3 years using the app
January 23, 2019

Easy to install......................................................................................

HIT THE HAY
Sweden
Almost 5 years using the app