Reviews (9,432)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and quick setup of these apps, highlighting their seamless integration with Shopify. They value the tools for enhancing business growth through effective advertising and product promotion on Google platforms. While experiences with customer service vary, many find it supportive, particularly during setup. The apps are also praised for their ability to manage product feeds and ads efficiently.

Edited July 31, 2020

Super easy setup! Instant approval upon no errors. Easy to link to Shopify.
Instructions are clear and easy understand.

Marvelous Misty's Paparazzi
United States
2 months using the app
March 30, 2023

I had been using this for years, got a notice a little while ago about products expiring, and now all my products are disapproved, has been like that for 3 weeks already.

Contacted Shopify Support, they told me to contact Google. Contacted Google, no response. Seems like i am not the only one having this issue, with no where to tuirn for support.

No point in having a website if am unable to market the items on Google

Liberty Sprayers
United States
Over 2 years using the app
Google LLC replied April 4, 2023

Hi there,

Brett here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you get the support you need and that your feedback is heard - I'll be in touch with you via email shortly to discuss this further.

Brett | Shopify

August 6, 2023

Very easy to setup and create campaigns and the best way to reach million of cusotmers with google app

Woombakart
India
2 months using the app
October 20, 2019

muito bom! facilita muito o trabalho para alavancar campanhas. automatizado. para nosso nicho de mercado funciona muito bem

Meu Vape
Brazil
2 months using the app
May 5, 2020

Easy to set up. a kid could do it. I wish all apps were that easy. I'll definitely tell everyone about it!

The ProductPushers
United States
2 months using the app
Edited June 7, 2023

Not working in My site because our oficial european currency BGN is not supported from GOOGLE. Bulgaria is in European Union but not for Google.
I can't check the Target country and language options BECAUSE they determine store currency: Bulgarian Lev (BGN)

Liratech.bg
Bulgaria
Over 2 years using the app
Google LLC replied June 7, 2023

Hi there and thank you for the review and feedback! Good news, we took it back to our technical team and we should have BGN enabled within 1-2 business days. You should be unblocked by the end of the week.

September 4, 2020

I used this app to help create my page and i am hoping it is going to get me a lot more sales. i would totally suggest this app to anyone because it is super easy to use.

Wanting Everything
United States
2 months using the app
September 25, 2021

I spent a year trying to fix this: Account suspended due to policy violation: Misrepresentation error, but every time I ask for re-review Google always sends back requirement. I already fixed those requirements, but Google never said what I have misleading on.

Eden Branch-Your Home & Garden Paradise
United States
Over 2 years using the app
Google LLC replied September 26, 2021

Hi there,

William here from Shopify. The error you mentioned is generated by Google and is not from the Google Channel app itself. While we don't have the ability to change Google's decision we're happy to share our knowledge with you so that you can try again. Since this is specific to your account I will follow up with you in an email shortly to discuss it.

William | Shopify Support Specialist

Edited October 25, 2019

This app was easy to set up. Just started, so I haven't seen the benefits but I am hopeful. Never been let down by Google marketing before

Your Nursing Tops
United States
2 months using the app
November 9, 2022

My products have gtin but it is not sent through the googlechanel. It is frustrating that Shopify or google don't fix this well known bug. the problem has been well known for several months. Why don't you want to fix this problem?

LottOff Online Shop
Sweden
Over 2 years using the app
Google LLC replied November 9, 2022

Hi there,

Brett here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm going to be sending you an email to open a direct line of communication and offer further support.

Brett | Shopify