Reviews (9,432)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and quick setup of these apps, highlighting their seamless integration with Shopify. They value the tools for enhancing business growth through effective advertising and product promotion on Google platforms. While experiences with customer service vary, many find it supportive, particularly during setup. The apps are also praised for their ability to manage product feeds and ads efficiently.

December 19, 2023

Muito simples de usar

Acqualive
Brazil
2 months using the app
September 29, 2023

muy recomendable

Cronishop
Argentina
2 months using the app
March 31, 2023

The Analytics 4 migration instructions are the worst, only possible if you are a developer. I won't recommend any Google products until they massively improve their UX and start catering for users without a coding background.

Positive Science People
United Kingdom
Over 2 years using the app
Google LLC replied April 4, 2023

Hi there,

Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with getting Google Analytics 4 setup on your store.

In case the resolution lies with Google, we’ll arrange for this to be raised with the appropriate team to work through the issues with you.

Brett | Shopify Support

Edited January 28, 2021

I used the Google app to set up my business on Google. It was pretty easy. Although there are a few things that could have been a little easier. Overall Google is a good app to use.

BowWow & Meow Luv
United States
2 months using the app
February 19, 2020

Google shoping is the most powerfull app ive encountered and has deligated the easy button platform. must try!!!!

Droned1
United States
2 months using the app
August 27, 2020

I just finished setting this up and it was easy to follow, I am hoping to get good results. Looking forward to use this more often.

Plaid and Plaid
Canada
2 months using the app
October 12, 2021

I am very very unhappy. This app had a bug of which they did not inform their clients about and all my products expired off Google (after running smoothly for years). That led to my Google Business account being unverified and disappearing off Google and now the only way I can get verified is by postcard (22 days waiting period, if it ever arrives) I have lost SOOOO much money and my Google rankings that I worked so hard on are all gone. I have send support requests and no one from this app even bothered to get back to me. I would not recommend this app as their clients are not important to them. They killed my Business.

Kwaitokoeksister
South Africa
Over 2 years using the app
Google LLC replied October 14, 2021

Hi there,
William here from Shopify, we're sorry that you haven't received the level of support you were expecting and we're definitely interested to hear more about what happened with your account. Since this has information specific to your accounts I will reach out over email to discuss further, please look out for that email and we'll bring any feedback to the developers to investigate.
William | Shopify Support Specialist

Edited April 27, 2020

it was a breeze !!!! super friendly no flaws and they gave me credit in google ads you cant really beat that

GardenSupplyStore
United States
2 months using the app
Edited June 4, 2020

So far, so good. I just hooked up to it, so I am waiting expectantly to see the huge results! The setup process has been easy so far.

PHUN LIVING
United States
2 months using the app
January 27, 2020

I like the instructional steps... Helps with setting up and integration. I recommend to any beginners looking for guidance.

Barneyslist
United States
2 months using the app