Reviews (9,461)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend these apps for their user-friendly interface and seamless Shopify integration, ideal for all technical levels. They appreciate the quick setup and efficiency improvements, with features like free listings and direct Google Merchant Center management enhancing business growth. While customer service quality varies, support during setup is often praised. These apps are especially beneficial for beginners aiming to boost their online presence.

June 15, 2023

I am not very happy with this app at all.

GA4 Analytics, just does not deliver correct Data. Always Purchases or Add to Cart Values are missing.
Also the Sales appear earliest 1 day after. in Google Universal Analytics the Sales Data appeared just a max 15min later.

How can this be solved?

TheraPunktur
Austria
About 2 years using the app
Google LLC replied June 15, 2023

Hello there, thank you for the feedback. We are sorry to hear about your frustrations with GA4. I am hoping I can share a few resources that may answer your questions. First, please take a look at this help center article about comparing GA4 to UA: https://support.google.com/analytics/answer/11986666

Additionally, if you're still having questions about the integration please reach out to our support team: https://support.google.com/merchants/contact/shopify_3p_support_app

December 11, 2021

Nuked my entire google shopping catalog. Over $3,000,000 in product pulled from google in one fell swoop. Not a trustworthy channel at all. Will replace with a third party app

Safe Haven Music
United States
About 2 years using the app
Google LLC replied December 13, 2021

Hey there,

Adil here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you get the support you need regarding the issues you are facing with the Google Channel. I'll be sending an email out to you shortly to open up lines of communication. I look forward to communicating with you there.

Adil | Shopify

November 6, 2019

Não utilizei,nova experiência,estou iniciando,e atualamente espero ter boas expectativas com relação ao app.

Ricazo
Brazil
About 2 months using the app
February 2, 2020

this app saved me a lot of time and trouble with just one click hope everything is setup you jut need to follow the instructions

StoriaGadget
Morocco
About 2 months using the app
February 1, 2020

I used this app to help promote my online store. It was really simple and easy to setup. It takes about 5 days after the setup for products to load.

Nature Goddess
United States
About 2 months using the app
July 15, 2020

I want to use this app to let more people know our products and our factory. Now I don't use well with google, hope I can know more about this app.

Cardanshaft
China
About 2 months using the app
Edited July 22, 2020

Loved how easy it was! I had zero issue getting things set up and am very glad that shopify makes it so easy to get my store visible in so many places!

Noah’s Love
United States
About 2 months using the app
August 19, 2021

This app is bad. We are 8 days in trying to get 26 products approved, not able refresh the feed, will probably have to wait another 5 business days for them to tell me some things not right.. support is useless. Will probably have to delete and start fresh with the sales & orders app. We have 1400 products with this one on another store and never had any issues like this.

Adanna Fire Pits Australia
Australia
About 2 years using the app
Google LLC replied August 20, 2021

Hey there,

Adil here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you are getting the help you need to ensure your products are being synced to Google in a timely manner. I'll be sending an email out to you shortly and I look forward to communicating with you there.

Adil | Shopify

June 27, 2022

Tenia mi cuenta Google ADS pero cuando instale esta aplicacion dejo de funcionar la cuenta de google que había tenido por años y que me generaba muchas ventas, tube que desinstalarla y todavia dice que tengo un software dañoso. Nada que hacer... muy decepcionado

Modalatina
Italy
About 2 years using the app
June 7, 2020

Quick setup. everything managed from one place. also updated regularly. eariler i used to do all this individually. dint know it could be this easy

CareMart India
India
About 2 months using the app