Reviews (9,462)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend these apps for their user-friendly interface and seamless Shopify integration, ideal for all technical levels. They appreciate the quick setup and efficiency improvements, with features like free listings and direct Google Merchant Center management enhancing business growth. While customer service quality varies, support during setup is often praised. These apps are especially beneficial for beginners aiming to boost their online presence.

March 31, 2020

I used this app to help my 68 style store reach more people. I'm hoping that it works. The set up was very easy. Thank you for that.

68 Style
United States
About 1 month using the app
Edited April 5, 2020

The instructions could have been clearer. I was being asked about billing information which was already present and also to verify conversions already selected. Otherwise, very good.

321 Kids Fun
United Kingdom
Almost 2 years using the app
February 5, 2020

I appreciate the user friendliness of Google and Google Shopping. I would highly recommend Google Shopping.

bigcityoutdoors
United States
About 1 month using the app
February 19, 2020

es Buena al ayuda para nosotros los pricipiantes .Espero estar siempre con ustedes y que me brinden mucha ayuda

ERx good health
United States
Almost 2 years using the app
Edited November 5, 2019

i love Google Shopping ads and promotion, your ads is very excellent, how can i improve my ads and find new customers. good shopping.

chinahandbag
China
Almost 2 years using the app
March 31, 2020

My first time building an online business . I'm still pretty new at this. So we will see how it goes.

Shortsaleinc
United States
Almost 2 years using the app
June 12, 2023

Trying to figure out google ads and why they keep suspending my ads accounts and having issues with my listings has gone on for months. We've paid people, spoken to their 'help' desk so many times it's absurd. they should have videos step=by-step on how to set up successful merchant centers and ad accounts. Now I have 2 suspended ads accounts and merchant accounts with issues that we keep fixing and then get suspended. It's terrible.

BathSlut
United States
Almost 2 years using the app
Google LLC replied June 12, 2023

Thank you for your feedback. We are sorry to hear this has been a source of frustration. Google's policies are in place to protect merchants and consumers. If you would like to learn more about this particular policy and how you can request a re-review, please visit: https://support.google.com/merchants/answer/13447091?hl=en&ref_topic=13402337&sjid=15119101867569295281-NA

If you would like further help trying to resolve these issues, don't hesitate to contact us at: https://support.google.com/merchants/contact/shopify_3p_support_app

September 20, 2022

Insanely difficult to use, the functionality is split between 3 different products and google can't take in feed data properly even though every field is filled out. really horrible customer support by a giant corporate giant that doesn't care about you whatsoever

woodtoybox
United States
Almost 2 years using the app
Google LLC replied September 22, 2022

Hi there,

Vance here from Shopify. Thank you for taking the time to leave feedback for the app. I've sent you an email to connect and offer further support to work through any issues you're facing.

Vance | Shopify

November 11, 2020

Still Learning to use it but so far soooo goood !!!
It woild be grate though if the language used to explain topics were a little less "tech"

Caro Sanchez Jewellery
Canada
About 1 month using the app
January 19, 2021

It is very simple to use! Easier then using Google Account separately. There is a check list for step by step plan.

Cats Lovers Store
Russia
About 1 month using the app