Reviews (9,467)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend these apps for their user-friendly interface and seamless Shopify integration, ideal for all technical levels. They appreciate the quick setup and efficiency improvements, with features like free listings and direct Google Merchant Center management enhancing business growth. While customer service quality varies, support during setup is often praised. These apps are especially beneficial for beginners aiming to boost their online presence.

July 20, 2020

help me lot .i will telling my friends to use it.really it will hell you so much for you business.i hope all are understand

RnM Fashion
Bangladesh
About 1 month using the app
June 25, 2020

non l ho ancora usato sto cercando di capire come funziona ma penso che sia buono
ne ho sentito parlare e dicono che funziona

V&G.SHOP.73
Italy
About 1 month using the app
January 18, 2024

Doesn't work properly with GA4 on our store. Tracks about 30% fewer conversions than the actual amount of conversions reported in Shopify Analytics. I am recommended by a Google employee to not use this implementation but instead hardcode the tracking into the checkout.liquid.

THEMAGIC5
United States
About 3 years using the app
Google LLC replied January 19, 2024

Hello and thank you for the feedback! We will definitely share this feedback with our app and analytics product teams as we are continually looking to improve the app experience. I also wanted to share an article that may highlight some reasons for discrepancies: https://support.google.com/analytics/answer/13672281

We also have a Shopify-dedicated support team available that can assist with analytics or other app-related quesitons, you can contact them here: https://support.google.com/merchants/contact/shopify_3p_support_app

March 12, 2023

o aplicativo coloca UTM'S em todos os links dos produtos e faz a metrificação ficar totalmente errada, por favor arrumem isso o mais urgente possível

BrunaLumi
Brazil
Over 1 year using the app
February 5, 2018

Garbage. This app has cost us a lot of sales, due to Google denying my products because the prices don't match with what this Sales Channel is sending to Google?! Still have no idea how to solve this. Everything was going smoothly until I received the email from Shopify saying we should upgrade to this app. Old app was working perfectly fine.

IF YOU HAVEN'T UPGRADE TO THIS NEW UPDATE, PLEASE DON'T! KEEP THE OLD APP ON YOUR STORE UNTIL THEY FIX THIS ONE.

Area Rugs Outlet
United States
Over 1 year using the app
May 8, 2022

Hi, I need help, the GTIN of my thousands of products are not recognized, and consequently since a few days, no products can be active on google shopping, could someone please help me urgently, I will then update the review. Best regards

Patissland
France
Almost 3 years using the app
Google LLC replied May 10, 2022

Hey there,

Jason here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing with the GTINs not being recognized on your products. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address these concerns.

Jason | Shopify

Edited May 21, 2020

I initially had issues with the app syncing and I reached out to Shopify support and my products are now synced with google merchant center. Still working with google on getting feed with the correct info so google can approve products.
BuyExcelTemplates.com

BuyExcelTemplates.com
United States
Over 1 year using the app
Google LLC replied May 18, 2020

Hi,

I'm Cíara from the Shopify Apps team, thanks so much for your review. We really appreciate hearing from our merchants.

I'm pretty sure we can fix this issue for you, and get it fully set up in the next little while, so your free listings will appear in Google Shopping. I'm going to follow up with you via email to help get this sorted out, so keep an eye out for that from me!

Cíara N
Shopify Support

October 1, 2020

excelente todo en shopify, se logra vincular de manera muy facil y rapida cada funcion disponible en la app

dieglen
Peru
About 1 month using the app
Edited April 20, 2021

This was all that I needed to connect GOOGLE to Shopify. Extremely easy and straightforward settings. I did create a new Merchant Center Account and GOOGLE Ads account. It all took no more than 20min

AINTEROL® Organics
Thailand
About 1 month using the app
July 15, 2020

The info was some what easy to understand I just wish it had pricing. I hope I can get more traffic to my store

The Artisan Hair Collection LLC
United States
Over 1 year using the app