Reviews (9,482)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend these apps for their user-friendly interface and seamless Shopify integration, ideal for all technical levels. They appreciate the quick setup and efficiency improvements, with features like free listings and direct Google Merchant Center management enhancing business growth. While customer service quality varies, support during setup is often praised. These apps are especially beneficial for beginners aiming to boost their online presence.

September 13, 2022

I am a big Fan of GOOGLE. Now a days every person use google for searching his/her requirements. In India, google is lacking for business support but still the available services are good. Keep it up and keep improving.

Indian Petals
India
Over 4 years using the app
December 4, 2018

Loads of issues setting it up and almost gave up on the whole thing. Eventually once I got it going it's good but the functionality is limited compared to using your adwords account.

New Junior
Australia
Over 4 years using the app
Edited November 18, 2022

Update: - Suddenly Google is not performing, multiple products are missing fields despite them not being missing on our listings. Google say speak to Shopify but nothing is working. Very disappointing as you can see from below that the App was brilliant before :( This app works brilliantly for us at https://oldschoolfootball.co.uk It has helped make the complicated, simple. I couldn't be happier ...

Old School Football
United Kingdom
Over 4 years using the app
January 18, 2021

I been trying to get this setup for about a year and hoping it will be a smooth conversion over from Shopify to Google

LouCali.com
United States
Almost 4 years using the app
Google LLC replied January 22, 2021

Hey there,

Robyn here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable and we truly ...

January 20, 2020

Sucks to go through the lot! I spent almost 3 hours in cat years doing this. Seriously, I could have had, like, 5 coffees.

That's Just Blaire
Australia
Over 3 years using the app
Google LLC replied January 30, 2020

Hi there, my name is Jonathan and I am a member of Shopify's support team!

I'm sorry to hear that you found the set-up of the Google Shopping app time consuming! It's super ...

October 27, 2020

too complicated and still haven't been able to run a proper ad. I think they need to make it more intuitive and user friendly so you don't need to spend hundreds on freelancers or online marketers to solve simple issues.

Nea wear
United Kingdom
Over 3 years using the app
Google LLC replied October 30, 2020

Hey there!

Claire here from Shopify Support. Thank you so much for taking the time to leave us a review. I'm really sorry to hear of the struggles you faced with getting set ...

July 1, 2020

Es dauert etwas bis es eingerichtet ist, aber wenn es erstmal fertig ist, dann ist es wirklich stark.

dekoorial
Germany
Over 3 years using the app
January 28, 2021

So far we haven't seen much traction with it. It wasn't intuitive to tell us to have it connect to our site so we uploaded everything manually on Google Business initially.

W/Compliments
United States
About 3 years using the app
Google LLC replied January 29, 2021

Hey there,

Kevin here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm going to look ...

July 7, 2022

I installed Google channel and it automated a Smart Shopping campaign for me and it was working beautifully for about two weeks, but then Google Ads Manager prompted me to upgrade my campaign to Performance Max, indicating that ALL Smart Shopping campaigns would be switched to PM in July and that I should do it early to reap greater results sooner. So, as there was not an option to do this in the ...

Vintage Green Review
United States
About 3 years using the app
Google LLC replied July 12, 2022

Hi there,

Vance here from Shopify. Thank you for taking the time to share your review. Your feedback is extremely important to us. I'm sorry to hear that you've run into ...

February 4, 2020

Google Shopping works well once configured. Setup can be a little tedious as we are seeing at https://homeontheswan.com/

Home on the Swan
Australia
Almost 3 years using the app
Google LLC replied February 5, 2020

Hi there, my name is Jonathan and I'm a member of Shopify's support team!

Thank you so much for the feedback, it's really appreciated. I see that you found the set-up a ...