Reviews (9,472)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend these apps for their user-friendly interface and seamless Shopify integration, ideal for all technical levels. They appreciate the quick setup and efficiency improvements, with features like free listings and direct Google Merchant Center management enhancing business growth. While customer service quality varies, support during setup is often praised. These apps are especially beneficial for beginners aiming to boost their online presence.

May 11, 2022

Google Channel has suspended my account due to misrepresentation, which all fields they require is has been added. Plus GTIN is on all products but still not accepting it. Google help is of no help at all

Rustic Patch
Australia
Over 1 year using the app
Google LLC replied May 12, 2022

Hey there,

Jason here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing with the suspension of the Google account. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address some of these concerns.

Jason | Shopify

Edited March 25, 2020

Excelente aplicación, cumple con los parámetros que busca para la segmentación de clientes y estudio del mercado

JC ONLINE PRODUCTS
Ecuador
About 1 month using the app
Edited February 18, 2020

It's great app. Handy and easy to use.it helped me to set up google shopping and it did this in the most convenient way.

J & G Woof
Australia
About 1 month using the app
March 9, 2023

I kept getting an error or misrepresentation message, this isn't a good app for beginners, not user friendly and there's no live support.

Arté USA
United States
Over 1 year using the app
Google LLC replied March 10, 2023

Hi Arté USA,
My name is William with Shopify support, thanks for leaving a review for the Google channel, we appreciate any feedback to improve the app overall. You mentioned an issue of misrepresentation, this is a complex issue but we've got a process that can help you out. I'll reach out to you to discuss this directly.
William | Marketplaces Support Specialist
Shopify

August 2, 2020

Helped me a lot with my sales and promotions. I struggled to obtain sales with traffic at first, but thankfully I've received sales. Thanks

FlagShipp
South Africa
About 1 month using the app
October 1, 2022

Does much more harm than good. Doesn't work at all and results in your Google account getting suspended due to data quality issues, even though all of the correct data exists within your product details on Shopify.

Joe's Albums
United States
Over 1 year using the app
Google LLC replied October 4, 2022

Hello,

Jackie here from Shopify. Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Jackie | Shopify

March 24, 2021

It was a little difficult at first to set up, once I was set up the transition forward went smoothly.

Goodsgo
United States
Over 1 year using the app
June 24, 2022

I used this app as suggested and and a lot of my products were approved. Then I was introduced by Google to Google Ads which I'm not that interested in and all my products were disapproved..

League-Of-Your-Own
United Kingdom
Over 2 years using the app
Google LLC replied June 28, 2022

Hey there,

Thomas here from Shopify. Thank you for taking the time to provide feedback. We definitely want to make sure that you get the support you need regarding the issues you are facing with the Google Channel. I'll be sending an email out to you shortly to open a line of communication to see how I can help.

Thomas | Shopify

November 25, 2019

After Anton Arceo helped me from Shopify it was great .. I would not have been able to do it other wise.

the candle kitchen
Australia
Over 1 year using the app
February 12, 2024

Atende bem quando vamos regularizar as pendencias do que precisa fazer em massa dos produtos.

sejakids.com.br
Brazil
Over 1 year using the app