Reviews (9,473)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend these apps for their user-friendly interface and seamless Shopify integration, ideal for all technical levels. They appreciate the quick setup and efficiency improvements, with features like free listings and direct Google Merchant Center management enhancing business growth. While customer service quality varies, support during setup is often praised. These apps are especially beneficial for beginners aiming to boost their online presence.

November 27, 2019

I use this app to manage my google shopping ads and it makes things much easier to manage and monitor quickly

nelsonmakesart
United States
Over 1 year using the app
January 20, 2018

So I have been using the original google shopping app for long time and without any issues and last few months, I was told that the app I'm using will be discontinued (maybe end of january?). Was told that the original app had too many issues so that is why they are moving to this app. But seems this app has more issues then the previous one and the reason why the first one has issues is that many shopifiers using the app does not know how to bulk edit to comply with google standards. And also talking with google, they are able to override certain errors that show up on shopify. So this clearly unfair to take away the old app for customers who know how to workaround it . I carry roughly 350k items so if it's been working for me for few years then it has to be mostly user error and not the app. I have so many items that percentage of error is higher then most , but mangaed to get it too work. So this review is basically stating to keep the old shopify app. It's quite unfair to just abandon something that was working because so many were not able to workaround the issues and just give up.

Otakujang
United States
Over 1 year using the app
July 11, 2020

Clarity,simplicity, comprehensibility, design, clarity, language skills,availability, variability,awareness

Esange
Czechia
About 1 month using the app
April 11, 2020

It would be fine if it didn't always feed the highest shipping price through to google. Mentioned this to shopify but they didn't seem concerned and told me to look for another app.

Skincare Australia
Australia
Over 1 year using the app
Google LLC replied April 15, 2020

Hi there, it's Jonathan from Shopify's support team.

I'm glad you left a review about your experience! It's important that we hear from our merchants so we can ensure that the products we create for them actually work for them.

While the Google Shopping app does use the highest shipping price to the Google Merchant Center, you do have the option to select Manual Shipping Settings. I think this would be a good choice for you, since we don't import any shipping data at this point and you have the chance to set up your data directly in the Google Merchant Center!

I'm going to shoot you an e-mail and walk you through this process, so keep an eye out for that message.

Talk soon,

Jonathan E. | Shopify Support Guru

Edited April 21, 2023

Meh causes more problems than benefits.

I spend countless hours "fixing errors" then I get any benefits from it.

FUREVER Faux Fur
Canada
Over 2 years using the app
Google LLC replied April 21, 2023

Hi there,

Ashley here from Shopify support, thank you for taking the time to install and use the Google channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide support for you on this.

Ashley | Shopify

Edited August 13, 2020

Ho usato questa App perché mi piace e sono sicuro che fara di tutto per aumentare le vendite
Grazie

byRomAmoR
Italy
About 1 month using the app
March 21, 2021

Felt easy enough for a first timer, probably need help at some point but managed to get it up and running

Sweetbox treats
United Kingdom
Over 1 year using the app
October 9, 2018

So this app doesnt work. I have recharged my account with 1000 bucks... how will i get a refund? My products havnt be synced from last 5 days

BooksnBeyond
India
Over 1 year using the app
Edited August 4, 2020

Easy to set up. Still waiting for Google to review my products which takes 3 to 5 days. but so far so good. The only issue I had was not having shipping info on my site which I have now added

Patty Rubenesque Clothing*
United Kingdom
About 1 month using the app
June 15, 2020

I used it to set my ads up and it showed me step by step and it made it to 100% , I didn't know the first time but you have to read it to get what you need to do

Covid-19-life-from-home
United States
About 1 month using the app