Reviews (9,475)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend these apps for their user-friendly interface and seamless Shopify integration, ideal for all technical levels. They appreciate the quick setup and efficiency improvements, with features like free listings and direct Google Merchant Center management enhancing business growth. While customer service quality varies, support during setup is often praised. These apps are especially beneficial for beginners aiming to boost their online presence.

April 6, 2020

User friendly. It was difficult at first to understand what was needed but after some help i Managed.

Smashing Jewels
United States
Over 1 year using the app
February 7, 2020

It helped with setting up my shopping ads. Hopefully all previous issues are resolved and the app seems to be working well.

The Drip Domain
United Kingdom
About 1 month using the app
May 5, 2021

I used this app to set up my merchant centre and link it to my shopify store. I particularly like the pop up explanations and help boxes guiding you through the process.

BAPOnline
United Kingdom
Over 1 year using the app
March 24, 2022

Just after installation, account suspended for misrepresentation. Now 14 days in and repeated calls with promises of call back .... still nothing and our competitors now have a serious edge =(.

Wild at Heart Pets Raw Food Delivery
Canada
Over 1 year using the app
Google LLC replied March 26, 2022

Hi there,

Charlotte here from Shopify. Thank you for sharing your feedback regarding your experience with the Google channel app. I am sorry to hear that Google suspended your account due to misrepresentation. Unfortunately we do not have control over Google's policies, and how they interpret suspensions such as these. I'll be following up with an email to open up the lines of communication to see if there is anything I can do to assist you.

- Charlotte | Shopify

December 1, 2019

I used this app to help me do it better. I really like it because it looks good for E-commerce. It would be nice if they put more stuff in it.

WMbestSales
United States
About 1 month using the app
Edited July 7, 2023

If you use 3rd party product feed this will brake it.
If you think it will simplify GA4 and google ads Tag it will not, if you using other app for your product feed. It will install and link GA4 but to install and link google ads tag YOU need to use there feed! there is no option in the app NOT to send feed, there is no option in merchant centre to choose your feed either. So once you disconnect on this app from merchant centre it will disconnect and delete google ads Tags as well.
SO if you use other app for you product feed and thinking about simplifying tags this will not work in fact this will override and brake your feed. Customer support will just paly ping pong among 'departments' and will close your case after about 2nd caned response.
Ogh and be careful with Performance Max campaigns will throttle your ads to click farms.
Edit: apparently this app stopped 'purchase' tracking after 1/Jul. so NO you can't even import conversions from GA4 to ads. And yes i'm being bounced around google departments again. At this point its just funny how bad things are. Before thinking about monetarization could you google folks just create APP that sorts tags out???!!! Its BASIC and most important first step to connect to you! And yet its in absolute shambles

Kaseta
United Kingdom
Over 1 year using the app
Google LLC replied June 7, 2023

Thank you for taking the time to leave a review and feedback. Just to clarify, GA4 tagging and free listings / ads conversion tracking are two separate tag mechanisms for setting up conversion tracking. You do not need to connect your Merchant Center account to the Google & YouTube app to set up your GA4 tagging or to track conversions through GA4.

If you’d like to track conversions through GA4, once you’ve connect your GA4 account / property to the Google & YouTube app, follow these steps [https://support.google.com/analytics/answer/10632359?hl=en] to import conversions to ads.

If you delete the Google & YouTube app, only tags set up through the app will be deleted and can be set up again if you reinstall / connect.

Should you need additional assistance, you can reach us at: https://support.google.com/merchants/contact/shopify_3p_support_app (Select Google Analytics for Issue Type)

Edited July 8, 2020

LA VERDAD NO SE QUE OPINAR NO ME DEJA AVANZAR EN LA CONFIGURACION Y NO SE QUE ME ESPERA O QUE PROBLEMAS ME DARA . Y PARA MANDAR LA OPINION QUIERE QUE PONGA MAS CARACTERES Y LA VERDAD ESCRIBO ESTO PARA SEGUIR AVANZANDO YA QUE NO ME DEJA . Y SOLO SI PONGO 5 ESTRELLAS ME DEJARA

electromusiconline
Mexico
About 1 month using the app
Edited December 20, 2022

Looking for a better app. This one does not pass free shipping form app shipping profiles, very unfortunate.

UPDATE: I received VERY elaborated answer from the customer service of Shopify, which is very impressive. And it DID help me to solve MY problem. Unfortunately it still confirms the inability of this application to deal with shipment profiles from other applications. BRAVO to the Shopify support!

HiveArtsStudio
Netherlands
Over 1 year using the app
Google LLC replied November 30, 2022

Hi there,

Charlotte here from Shopify support, thank you for taking the time to install and use the Google channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.

Charlotte | Shopify

November 8, 2019

ajudar a ter mais acesso na minha loja e vender mais pela internet, ajudar a encontrar o cliente certo

MV23
Brazil
About 1 month using the app
August 23, 2020

I used this app to help me set up the google merchant center and willing to see the positive result.

Happy Kitchenn
Saudi Arabia
About 1 month using the app