Reviews (9,475)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend these apps for their user-friendly interface and seamless Shopify integration, ideal for all technical levels. They appreciate the quick setup and efficiency improvements, with features like free listings and direct Google Merchant Center management enhancing business growth. While customer service quality varies, support during setup is often praised. These apps are especially beneficial for beginners aiming to boost their online presence.

October 29, 2021

I find it quite disappointing that because our store currency is in Naira which is because we are in Nigeria, we are unable to use this application. We tick all the boxes and have been using Shopify for 3 years. I do think this discrimination is unfair and we have been trying to use this for over a year now. Would be great if this can be reviewed

Shoepify
Nigeria
Over 1 year using the app
Google LLC replied November 1, 2021

Hello,

Jacky here from Shopify. Thanks for taking the time to submit your feedback. At the time of this reply, Nigeria is listed as a beta country of sale on Google and the Google channel does not support those countries. I will follow up with you over email to open up the lines of communication.
Jacky | Shopify

January 28, 2020

This app helped me to quickly set up my account. It provided a step-by-step
instruction that made it super easy!

jordenthomas
Canada
About 1 month using the app
September 2, 2023

Good

2place
Ukraine
About 1 month using the app
April 8, 2020

Interestingly nice so far. Easily to follow. Will comment later after much understanding of the app and marketing

PRITIZ Fashion
United Kingdom
About 1 month using the app
Edited July 14, 2020

This app is very helpful. I have used this. This is a golden opportunity to drive business in website marketing network.

Marico London
United Kingdom
Over 1 year using the app
August 24, 2020

I want to sell my merch and everything and if google can help me gow
The store then i would be greatfull

Xany clothes
Norway
About 1 month using the app
February 28, 2021

im using this app to help market my site its a bit complicated... the instructions are made for a programmer

CHI-CHI NYC
United States
About 2 years using the app
Google LLC replied March 2, 2021

Hey there,

Kevin here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear that you are not finding the user experience that intuitive. I'm going to follow up with you in an email to open up the lines of communication here so I can see if I can help you any further.

Kevin | Shopify

Edited August 2, 2020

I used this app to help me reach potential customers. I have google contacts who just may be interested in wearing something different. The bigger the audience the better the outcome

SASSY&TRENDY CHICS
United States
About 1 month using the app
July 14, 2020

I can't see the products I synced from shopify in the google merchant center, and the system does not clearly indicate the reason.

casefyi
China
Over 1 year using the app
Google LLC replied August 4, 2020

Hey there!

Amy here from Shopify, sorry to hear of the trouble you have been having. I would be happy to have a look at this for you and see what needs to be done to get you up and running. I'm going to send you an email so we can take a look!

Amy l Shopify

March 13, 2023

We were also unable to install this app. It didn't provide any information except "[Store Name] refused to connect".

Eat Play Happy
United States
Over 1 year using the app
Google LLC replied March 14, 2023

Hi there,

Nate here from Shopify. Thank you for sharing your feedback regarding your experience with the Google channel app, I'm sorry to hear that you ran into some challenges when attempting to install the Google channel. We want to make sure that you get the support you need regarding the issues you are facing with the Google Channel, so I'll be sending an email out to open up the lines of communication and assist where possible.

- Nate | Shopify