Reviews (9,482)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend these apps for their user-friendly interface and seamless Shopify integration, ideal for all technical levels. They appreciate the quick setup and efficiency improvements, with features like free listings and direct Google Merchant Center management enhancing business growth. While customer service quality varies, support during setup is often praised. These apps are especially beneficial for beginners aiming to boost their online presence.

November 13, 2020

Easy to set up. There is a little more to it than just installing the app though. My products are currently under review so I will know more after that is complete.

Petras Pet Store
United States
About 1 year using the app
November 15, 2020

This app is very helpful and walked me through the entire setup process to list my products in google searches.

TraderMo
United States
28 days using the app
August 3, 2020

I used this app to help track and boost sales with my Shopify store. After taking the Google Ads CErtification course I look forward to the results

Xandito
South Africa
28 days using the app
February 24, 2020

I used this app to help me advertise my business. I wish it would say I completed setting it up though.

Texsos Trade
United States
About 1 year using the app
November 17, 2020

Works really easy, everything works just like an iphone app, you have to fill in certain info like normal and you can start!

Felero.de
Netherlands
27 days using the app
September 16, 2023

Muy util

Emmanuel Store
Argentina
27 days using the app
Edited April 9, 2019

Extremely overpriced. You are basically paying $1 for every click, not sale, each click. Stay away. Their support is a joke as well.

Bass Essentials and More
United States
About 1 year using the app
Google LLC replied June 3, 2019

Thank you for sharing your experience with us, we value your feedback and appreciate you taking the time to share it with us here so that we can continue to improve.

Google Ads are pay per click but the price shouldn't be $1 for every click. Google decides this based on your products as well as the campaign budget that you set. The pricing is solely from Google and you can learn more about how the budgets work here: https://ads.google.com/intl/en_ca/home/pricing

I apologize for the issues you were having with the app and would like to discuss further to see if I can help. I’ve followed up with you via email so that we can discuss this further and I can share your feedback with our development team. Hope to hear from you soon!

- Alex, Shopify Support

Edited November 26, 2023

It's a pain to set up, it doesn't sync intelligently, there's no guidance on how to set it up, it keeps quacking against the policy, and there's no details or indication of what needs to be changed~~~

Sincecam
Hong Kong SAR
About 1 year using the app
May 24, 2019

DO NOT USE if: 1) You have a store located in California (this will send incorrect sales tax information to Google, which Shopify cannot fix) or 2) If you have any integration with Google Express or Shopping Actions (this will cause you to oversell out of stock items that cannot be backordered)

Pine Street Clinic
United States
About 1 year using the app
Google LLC replied May 27, 2019

Thanks for sharing this feedback on our Google Shopping app! Currently, the app imports your tax settings from your Shopify Admin, so we may want to evaluate your current settings. The Google Shopping app is designed for running ads on Google Shopping does not send inventory tracking information. Apps that facilitate sales may not be able to pull the necessary information to track inventory properly. Feedback like this helps us improve our apps, so I’ve followed up with you via email to log your feedback with the Shopify development team and follow up on your tax settings :) - JP, Shopify Support

August 29, 2023

Der Google Merchant Center Support ist das schlechteste, was ich je gesehen habe, ungeschulte Mitarbeiter, die immer wieder die gleichen Antworten schreiben. Es wurden mehrere Center gesperrt, keinerlei Hilfe von keiner der Mitarbeiter zu erwarten. Sie kommen ins Stottern, weil sie selber nicht mehr wissen, was sie sagen sollen, weil sie nur überfordert sind.

Meine Existenz und meine Selbstständigkeit stehen auf dem Spiel, von monatlichen 60.000€ bis 70.000€ Umsatz auf 0€ zufallen und keine Reaktionen von Google und dem Merchant Center Support, selbst wenn der Anwalt schreibt, keine Reaktionen. 

Da gibt man monatlich fast 10.000€ bei Google ads aus und bekommt als Antwort warum oder wegen was die Center gesperrt sind, immer das gleiche, Sie können mir nicht helfen, sie hätten selber keine Möglichkeiten.

Selbst in der Google Merchant Community List man nur von gesperrten Centern und das keiner eine Hilfe bekommt und keinerlei Optionen auf eine gute Zusammenarbeit. Ich hoffe, Shopify versucht mal bei Google Druck zu machen, dass es so nicht weiter geht!

MyLand
Germany
About 1 year using the app
Google LLC replied August 31, 2023

Hello there and thank you for the review. I apologize for any frustrations you have encountered. I see that you have contacted our support team earlier this month and have asked them to get back in touch with you to see if they can continue to help you resolve some of the account issues you are seeing. Thank you for your patience and again for the feedback.