Reviews (9,485)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend these apps for their user-friendly interface and seamless Shopify integration, ideal for all technical levels. They appreciate the quick setup and efficiency improvements, with features like free listings and direct Google Merchant Center management enhancing business growth. While customer service quality varies, support during setup is often praised. These apps are especially beneficial for beginners aiming to boost their online presence.

August 26, 2021

I have over 159k products but it only picks 65k and they're reject most of the products. Their support is useless.

Cable5
South Africa
About 1 year using the app
Google LLC replied September 1, 2021

Hi there,

William here from Shopify. We appreciate the feedback that you have provided for the Google channel. I'm going to reach out to you over email directly so that we can investigate the potential causes for rejected products and why some were not sent over to Google.

William | Shopify

January 14, 2020

I used this app to help me better my business. It is easy to use and straight forward to the point.

Phone Pops
United States
25 days using the app
June 30, 2020

i need this app to have more sales in my app
and to help my find more people interesting in my product

ShinyBeautness
Jordan
25 days using the app
November 23, 2020

Not really happy with this, I followed all the instructions but for some reason, I keep receiving this message from the ap "Google is reviewing your Merchant Center account. Your product will be re-reviewed once your account is approved." and I can't figure out why. I updated my products 3 times and all the times it takes 3-5 days to have an answer. I honestly don't have an idea how to fix it.

Inluma
Italy
Almost 2 years using the app
Google LLC replied November 24, 2020

Hey there,

Chelsea here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Sorry to hear of the struggles you were facing with getting set up. I'm going to follow up with you in an email to open up the lines of communication here so I can see if I can help you any further with getting the app set up and working for your store.

Chelsea l Shopify

August 16, 2023

Very bad app, the only thing that caused me was that my Google Shopping account were disapproved. Through this app you can't even install Google Ads tracking. I don't recommend it.

Empacadora Fritz
Mexico
Almost 2 years using the app
Google LLC replied August 17, 2023

Hi there and thanks for taking the time to leave a review and feedback. For your disapproved items, please review this help center article on "checkout incomplete". It also includes instructions on how to request a review when you think you have resolved the issue: https://support.google.com/merchants/answer/10249082?hl=es#zippy=%2Cstep-make-changes-and-request-review

Regarding ads and conversion tracking - this is possible by linking to your GA4 account. You can read more about that here: https://support.google.com/merchants/answer/13494537?hl=es&ref_topic=13402337&sjid=16268134624840234208-NA

Hope this helps! Thanks again for the feedback.

April 4, 2020

De momento bien pero tengo poca experiencia. La intencion es a ver como funciona con esta aplicacion

Albora Online
Spain
25 days using the app
November 16, 2021

My experience with this app has been terrible. It hasn't made any difference since I signed up. My Google Ads Specialist didn't respond to any of my emails. I was informed the team is working on finding me a replacement. It's been 3 weeks.....

ForLil
United States
About 1 year using the app
Google LLC replied November 17, 2021

Hey there,

Adil here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you get the support you need regarding the issue you are facing with the Google Channel. I'll be sending an email out to you shortly to open up lines of communication. I look forward to communicating with you there.

Adil | Shopify

Edited August 11, 2020

Very convenient let my company to display products on google shopping platform, Hope to give more display space.

Yosmary
China
About 1 year using the app
December 31, 2023

ca m'encourage et m'assure que je veux y arriver avec ma boutique en ligne et ca valorise l'e-commerce. Je viens de commencer, J'ai pas assez d"expertise. c"est ma premiere experience avec google, a Youtube j'ai une channel que j'ai beaucoup encore a faire pour realiser mon reve d'etre parmis les meilleurs des Youtubeurs.s

CheroLuxe
Canada
About 1 year using the app
February 9, 2020

I used this app a lot I used this app to do my store and a lot of it helps wit my business a lot thanks

revODose
United States
25 days using the app