Reviews (9,485)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend these apps for their user-friendly interface and seamless Shopify integration, ideal for all technical levels. They appreciate the quick setup and efficiency improvements, with features like free listings and direct Google Merchant Center management enhancing business growth. While customer service quality varies, support during setup is often praised. These apps are especially beneficial for beginners aiming to boost their online presence.

Edited June 24, 2020

Very good and useful to promote my products, they have very good customer service center i recommended

Double M Zone
United Arab Emirates
24 days using the app
August 19, 2020

Muito bom adorei simples e pratico

Single Life Store
Brazil
24 days using the app
Edited April 15, 2020

The App is really user friendly and works great for basic Google Shopping Campaigns. What's even better than the App alone, is the exceptional customer support that comes with it. In my case, Spencer (from the support team) always responded very fast and in depth, helping me answer multiple questions I had. I can totally recommend the App !

Blcksmith
Germany
24 days using the app
July 27, 2023

The manage products screen is really lacking. I need to add values for MPNs, Google Product Category, etc and there's no way to filter out products. I am stuck trying to scroll through thousands of products (which load very slowly) to get to the couple hundred I need to edit.

Equipatron
United States
Almost 2 years using the app
Google LLC replied July 28, 2023

Thank you for the review. We have noted your feedback around the bulk editor. That portion is actually owned by Shopify but we will be sure to pass on the feedback to the relevant product teams. One workaround you may find useful in the meantime is using the import/export feature available on the Shopify Product page. More details can be found here: https://help.shopify.com/en/manual/products/import-export

If there is anything else we can do to help you, don't hesitate to contact us! https://support.google.com/merchants/contact/shopify_3p_support_app

May 8, 2020

I just started using this app. Let's see how this helps. I am hoping my products apprea on more relevant platforms. Looking forward to the support and offers google can. Currently I am unable to merge my shop on shopify with Facebook due to currency conflict.

Salepaysale
Pakistan
24 days using the app
November 18, 2023

5/5

Bathroom & More | High Quality from Coozify
Canada
24 days using the app
July 17, 2020

The installation process was easy & trouble-free. Syncing my Shopify products ready for my first ad campaign proved more difficult but with help from Shopify these problems were resolved. Shopify & Google seem to have teamed up & Shopify are very quick & thorough in their help.

There are lots of things I wish I'd know before installing the app, such as only choosing standard variants for products on my Shopify store. You can get this information easily from the internet where there's lots of help put up by Google & Shopify. It would be good if navigating the information was made a little easier, eg, a simple, visual guide to syncing & a checklist for getting your products ready beforehand, to make the process easier.

It seems like there's plenty of analytical information through the app. I look forward to seeing how advertising through Google works out.

Booktides
United Kingdom
12 months using the app
Edited December 10, 2019

I ran into some issues switching ad accounts. It works well for me now and it does generate more relevant traffic. Make sure you use the actual Google Ads website to understand how your ads are performing under the hood.

Trendful
United States
12 months using the app
October 25, 2023

Súper intuitiva en todos los aspectos.

Dr. Grill Colombia
Colombia
24 days using the app
June 18, 2020

not bad need to get sale and improve customer service .....................................................................................................................................................................................................................................................................................

weave and mix
United Kingdom
Over 1 year using the app
Google LLC replied July 31, 2020

Hey there,

Claire here from Shopify. Thank you for taking the time to share your feedback with us. Our team are consistently working to improve the app and add functionality to suit our Merchants wants and needs. I'm going to follow up with you with an email to open up the lines of communication here so I can provide your feedback to my team.

Claire l Shopify