Reviews (9,489)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend these apps for their user-friendly interface and seamless Shopify integration, ideal for all technical levels. They appreciate the quick setup and efficiency improvements, with features like free listings and direct Google Merchant Center management enhancing business growth. While customer service quality varies, support during setup is often praised. These apps are especially beneficial for beginners aiming to boost their online presence.

February 21, 2022

Account was suspended for "Custom" products. Everything was corrected requested re-review and the only thing they tell me is hurry up and wait. It cant be this hard to review an account that you disabled so quickly without warning. We are over the weeks of run around. No one seems to care or want to help resolve this issue.

Lucky Mellon
United States
12 months using the app
Google LLC replied February 23, 2022

Hi there,

Thomas here from Shopify. Thank you for taking the time to provide valuable feedback on your experience. Although Google is responsible for all account suspensions, I'll be sending an email out to you shortly to open up the lines of communication and gather further feedback.

Thomas | Shopify

September 1, 2022

I have problems ALL the time with this channel! There is always something wrong with my site ...misrepresentation... bla bla bla,,,, I had these same problems with my other store! This is one of the most frustrating things to deal with as a website owner! So much stress, so little accomplished!

Pretty Hare
United States
12 months using the app
Google LLC replied September 6, 2022

Hey there,

Thomas here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggle you are facing with your account. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address this concern.

Thomas | Shopify

August 15, 2023

Funktioniert oft nicht richtig. Filter werden nicht korrekt anzeigt. Bulk Bearbeitung schwierig. Farben und Größen werden nicht übernommen.

Leja Concept Store
Germany
Almost 2 years using the app
Google LLC replied August 16, 2023

Thank you for the review. For now you will want to edit variant color and sizes in the Shopify product page. Shopify actually owns the Bulk Editor feature and they are aware of the painpoints you brought up and while I don't have a date to share we expect improvements in these areas in the coming months.

If there is anything else we can assist you with, don't hesitate to reach out: https://support.google.com/merchants/contact/shopify_3p_support_app

November 27, 2020

Very quick and easy to use. I love Shopify for it’s ease of use with a huge selection of Apps. Google being another great one.

Trominii ®©
United Kingdom
22 days using the app
October 19, 2019

Il love this App Google, for my business this is a very important and a very good solution for us.
Thnks !!!

FINEST GROUP
France
22 days using the app
October 19, 2023

Google & Youtube app extension to my Shopify store was vital! Highly recommend to any seller.

Watt Electronics
United Kingdom
22 days using the app
Edited September 19, 2020

This app should serve a great purpose to my online store. I can see it generating tons of business for me.

Mickey's Exquisite Extensions
United States
11 months using the app
April 15, 2020

Super easy set up, lets see if I can learn how to use it best. Well done Google Shopping to help the start up.

Pocket Moth
United Kingdom
11 months using the app
August 27, 2019

My feed got messed up about a week ago and i still have not heard back from anyone on how to fix it. I've sent a few messages to support and heard nothing back, If you have a simple product feed this app may work fine but if you have 1000s of skus it seems to get messed up, plus it takes days for the feed to update which hurts when I have new product releases.

Evolution Threads
United States
12 months using the app
Google LLC replied September 16, 2019

Thank you for reaching out and for providing details about your issue. I'm sorry to hear that you've had this issue and have not received adequate assistance from our support team. To help you troubleshoot these issues, I will be sending you an email shortly so that I can touch base with you and hopefully find out more about the problems you've been having. Please keep an eye out for my email and I look forward to hearing back from you. -Victor, Shopify Support

February 6, 2024

exlente app

NQ COSMETIC
Spain
22 days using the app