Reviews (9,493)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend these apps for their user-friendly interface and seamless Shopify integration, ideal for all technical levels. They appreciate the quick setup and efficiency improvements, with features like free listings and direct Google Merchant Center management enhancing business growth. While customer service quality varies, support during setup is often praised. These apps are especially beneficial for beginners aiming to boost their online presence.
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Very easy to use. Lets see how productive it is for our website. It should be able to generate positive revenue for the website and divert people to the web page. Will see how effectible the tool is
Terrible app. So many pending product. We wasted 1 month waiting on pending products. PLEASE BRING BACK A USEFUL GOOGLE APP. THIS DOESN'T HELP ADVERTISE & PEOPLE WILL START LEAVING ...
Hello GiftworldStyle. Thanks very much for this feedback. Based on the description you have: "So many pending product. We wasted 1 month waiting on pending products." This could have happened if a product category or something similar is missing on the products. To delve into this more, I'll follow up by email and see if I can help you out. Thank you!
Niall, Shopify Support.
Updated: this app has many issues. My products are not showing up at all. So easy it hurts! Now let's start making some money and helping customers get quality fire bowls on Google Shopping with ease.
Easy to setup and efficiently connects shopify to ad words account. I would want to see more functionalities in here to manage more campaigns and not just smart shopping campaign only.
Avoid it if you can, or at least make it your last priority. I wish I tried to manually set myself up on google rather than use this tool.
Is currently the slowest 3rd party app on my site, will not work out of the box (and may do 'weird' things like add multiple pixels and then connect to the wrong one), and there is 0 support (no contact for months, once I had an employee invite me to a meeting and then not show up) for when your account inevitably gets flagged by some faulty automation.
Hello there and thank you for the review. We are sorry to hear your experience has been less than stellar. We do have a dedicated Shopify support team on standby and they can be contact here: https://support.google.com/merchants/contact/shopify_3p_support_app
They will be able to resolve open questions you may have or in the case that you do find a bug, they have the resources to escalate internally. Thank you again for the feedback - we will pass it along to the relevant teams.
quick easy to set up. just few button clicks if you already have Google Analytics set up don. Now I have to get 100 Characters in to submit this review.
Well the automatic update when changing your item to Google is nice but you keep getting suspended if a product not right and the problem is very vague leaving you pulling your hair out to fix.
Now the bulk editor needs lots of work. First it list every item in my store to go through to pick what I wat to make available to google. Now way to search in the editor. So instead I find my product first and then edit it alone. Would work fine but that's when the problems start. You have to use a drop down menu to pick certain item fields, in the main bulk editor that is not a problem it is there. In the individual product edit the fields are there BUT there is no info in each drop down menu so you can't pick what google wants you to. You can't manually enter in the fields either. So I must send my products to Google incomplete. Then you get not listed because you have missing fields. So now your able to fix it. A whole lot of extra work for sure. Also Google is no help and the Facebook people are even worst on that app trying to open a store on the FB end.
Hi there,
My name is William from Shopify support. I can understand the challenges you experienced with setting up products for the Google channel. We appreciate all feedback as it helps us improve the channel moving forwards. I'm going to reach out to you over email directly so that we can get some more context on what changes you'd like to see and if we can resolve the issue you experienced.
William | Shopify
i haven't used it yet. will be back for the review....looking forward to see what the google channel can do
this is agreat thing to do and make this is store idea with your teams in google to make my business in the wide world
Let me start by saying, DO NOT INSTALL THIS APP. I am a Shopify Plus store and a "Guru" convinced me it was perfectly fine to install the app despite the negative reviews. I was told these negative reviews were people that didn't understand Google's strict Shopping rules. I have been doing this for many years and I understand fully, and this negative review has NOTHING to do with Google.
Shopify unfortunately does not give you the tools necessary to add back in all the Google Shopping data fields that were previously available via a simple csv file. You have to manually edit each item. Seriously?!?! Each item, Shopify? I have a couple thousand items. This is absolutely impossible.
You have to manually add in the MPN, product category, and condition for each individual item, and there's no way to do it with a csv file. You can't even search for the items to edit. You literally have to scroll 25 items at a time to find an item or a group of items. It's a total disaster!
People, you have been warned. Unless you are a very small beginner store, this app will wreck your Google Shopping campaign.